Supervisor, Restaurant

Supervisor, Restaurant

(12908)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

Job Summary

The Team Leader, Restaurantwill provide professional, customer-focused service to guests, ensuring their dining experience is a memorable experience. They will work with the F&B management to ensure the team exceeds departmental goals, standards, & expectations.

Key Duties & Responsibilities

• Lead by example, creating an environment where all guests and colleagues feel welcome, comfortable, and special

• Assists F&B management with the restaurant operation, completing all tasks, duties, responsibilities, and projects as assigned within set timelines

• Act as an ambassador to their assigned F&B outlet, ensuring knowledge of the outlet’s menus, offerings, and activations

• Develop the F&B service team to ensure they have solid food and beverage knowledge and deliver the proper sequence of service delivery

• Ensures compliance with all food and beverage policies, standards, and procedures by helping train and supervise colleagues

• Ensure the smooth preparation of the restaurant stations, mise-en-place, and table set-ups as per One&Only standards

• Ensure that all Food Safety standards are followed to the fullest

• Collect feedback from guests and report it back to the Management

• Perform any other duties as required by the Assistant Manager, Restaurant, or any other member of the management team.

Skills, Experience & Educational Requirements

• At least 2 years’ experience in Food & Beverage leadership

• At least 5 years’ experience in Food & Beverage service in a high-level environment

• Experience in 5-star, upmarket resort would be an advantage

• Excellent communication skills

• Experience with Micros is a plus

Benefits

• Medical insurance - 80% of premium paid by employer
• Health Savings Account with $50 employer contribution per pay period
• Dental, vision & life insurance - 100% of premium paid by employer
• 5 weeks of PTO (Paid Time Off)
• 8 paid holidays
• Uniform provided & complimentary laundering
• Complimentary transportation to/from resort
• Complimentary meal per shift
• Subsidized housing based on availability
• Discounts at F&B outlets on property
• 14 nights per year at $100/night* at Kerzner Properties worldwide
• Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership

Physical Requirements

The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:

• Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods

• Frequent bending, twisting, stooping, reaching, and pulling

• Lifting and carrying of loads weighing up to 50 pounds

• Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.