Senior Technical Application Engineer
Confirmed on the employer's own hiring board on Nov 3, 2026. First seen by Alion on Nov 3, 2026. Keylane scores A on the Alion truth index.
Do you understand pension administration and want to explore how the technology behind it works? Or are you a developer who wants to understand the pension processes your software supports? Join Keylane and help operate and improve Plexus across our private Keylane Cloud and Microsoft Azure.
Key about your role
You will connect functional knowledge of pension administration with technical application management and a serious interest in automating the work we do. By understanding both the business process, the technical side off the application and the application itself, you will help colleagues and customers identify why issues occur and how to resolve them.
You will:
- Investigate Plexus issues by tracing pension back-office processes through application behaviour, logs and SQL database queries.
- Work with SQL databases and Red Hat Linux environments to diagnose application and data issues, involving database and platform specialists where needed.
- Support Plexus environments hosted on our private Keylane Cloud and on Azure, working with the teams responsible for each platform.
- Coordinate application releases and maintenance, and verify that affected pension processes work correctly after changes.
- Translate functional problems into clear technical findings and explain the business impact of technical issues.
- Use scripts and practical documentation to make recurring support tasks easier and more reliable.
- Take a senior role in complex investigations, share your knowledge and help colleagues develop their approach to problem solving.
Key about your team
You will work with colleagues supporting Plexus and collaborate with functional specialists, developers and cloud operations teams. Together, you will connect the details of pension administration with the technical work needed to support the application.