Service Reliability Engineer

Team description:

We Lead the end-to-end development, deployment, and continuous enhancement of Toyota’s connected services ecosystem across European markets. Our work oversees the integration of vehicle connectivity platforms, mobile applications, and cloud-based services, ensuring scalability, security, and seamless user experience. We Collaborate with engineering, product, IT, legal, and external partners to accelerate service rollout and maintain operational excellence.

Role Summary:

We would like to invite you to join the adventure of expanding TME PL branch in the Toyota Digital HUB in Wroclaw. We are seeking a hands-on Service Reliability Engineer (SRE) to improve service reliability, performance, and operational excellence across our connected services platform. You will work closely with backend engineering teams (primarily Java/Spring Boot) to build automation, ensure observability, operate AWS cloud workloads, drive incident management, and maintain high service availability for millions of Toyota customers across Europe.

Key Responsibilities:

• Partner with product teams to define and enforce SLIs, SLOs, for backend microservices.

• Improve reliability of a diverse microservices ecosystem (Java/Spring Boot, Python, Node.js).

• Optimize system performance: latency, throughput, memory/GC tuning, JVM diagnostics.

• Drive resilience patterns (circuit breakers, retries, graceful degradation).

• Build deep observability using Datadog (primary): metrics, logs, traces, synthetics, RUM, APM.

• Triage and restore service during incidents; ensure proactive communication.

• Conduct post-incident reviews, root cause analysis, and track long-term remediations.

• Operate backend services across EKS and ECS

• Manage AWS components: API Gateway, Lambda, ECS, EKS, RDS, IAM, S3, VPC, CloudWatch, ALB/NLB.

• Work with CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI)

• Build tooling and automation using Python and/or shell.

• Operate and troubleshoot MSSQL/SQL and MongoDB (replica sets, indexes, PITR).

• Ensure backup/restore reliability, failover, performance tuning.

Formal Role Details:

• • Location: Wrocław, Plac Konstytucji 3 Maja 3
  • Employment Type: Permanent
  • Working Pattern: Hybrid -2 to 3 days per week in the office, with flexibility for travel to Head Office in Brussels
  • Language Requirements: Professional proficiency in English is essential.

Qualifications & Skills:

• 3+ years as a Service Reliability Engineer,

• Strong hands-on experience with Java + Spring Boot (core backend for MyToyota).

• Good proficiency in Python or another backend programming language.

• Knowledge of AWS services, including EKS, ECS, IAM, VPC, RDS, S3, and API Gateway.

• Hands-on experience with Datadog (APM, Logs, Dashboards, SLOs, RUM, and Synthetic Monitoring).

• Docker & Kubernetes

• SQL & NoSQL:

• MSSQL or other SQL dialects

• MongoDB (indexes, replica sets, perf tuning)

• CI/CD pipelines: GitHub Actions, Jenkins, GitLab CI.

• Knowledge about queues & messaging (SQS/SNS, Kafka).

• Basic Linux and networking fundamentals (HTTP, TLS, DNS, load balancing).

Additional Requirements:

• Previous Experience in the automotive industry

You have a TOYOTA DNA, this means:

• Courage:you are ready to let go of the easy path to reach challenging targets
• Creativity:your passion drives you to explore innovative ideas and challenge the impossible
• Coaching:you share knowledge and feedback with your colleagues and celebrate each other's success
• Curiosity:you are open for new experience and able to combine imagination with fact-based observation
• Collaboration:you are a team player, respectful and inclusive in your style and you take a customer-oriented approach

What we can offer you:

• Depending on the candidate’s skills and experience, the base salary for this position will be in the range of PLN 12 000 - 18 000 gross per month under a permanent employment contract (employment contract/UoP).

Benefits & Bonuses:

• Annual Bonus
• Health insurance
• Sport card
• Lunch subsidy
• Car leasing
• Languages lessons

How to Join Us?

1. Submit your application- you can do it right now!

2. Wait to hear from us- if your application is positively reviewed, we’ll invite you to a recruitment interview. This will be an opportunity for you to learn more about our company and for us to get to know you better.

3. We look forward toreceiving your application. Click the “Apply”button to access the application form.

Didn't work out this time?No worries - let's stay in touch. Follow our open positions on KierunekToyota, keep up to date with what's happening at our company, and connect with our Recruiters on LinkedIn. As soon as you see a role that interests you, feel free to apply again!

Toyota is a strong, global brand and one of the world’s leading automotive manufacturers. Teams at Toyota Motor Europe and Toyota Motor Manufacturing Poland in Lower Silesia are all working togther to deliver the best mobility solutions for users around the world.

Our Digital Hub is Toyota Motor Europe’s IT research and development centre, established in 2026 in Wrocław. We are responsible for developing and maintaining software and connected digital services for the Toyota and Lexus brands in Europe.

Become part of our team and help us shape the future.