Executive Operations Coordinator

Description

Ready to transform banking?

Kinective is the leading provider of connectivity, workflow, and analytics software for the banking sector. With the most comprehensive, open, and connected technology ecosystem in banking, We help financial institutions unlock new services, modernize operations, and elevates client experiences to enhance their competitive edge.

Ok... but what does all of that actually mean? Banks and credit unions are using some pretty archaic systems, which makes adopting new and innovative technology difficult if not impossible. Kinective is the connector (get it?) that bridges that technology gap and helps modernize the way FIs work. Our 300+ team of mega-talented and passionate folks are brought together with the unifying desire to make life easier (and better) for our clients and ultimately paving the way for banks and credit unions to modernize the way they work.

Why Kinective?

We’re transforming our industry. You’re hopping in a rocket ship when you join the Kinective team. We have our sights set on becoming the go-to banking technology enabler, giving our customers total freedom in choosing any system, technology, or provider to scale their innovation efforts and have it integrate with their banking core. Oh, and we’re the only ones doing that right now.

We love our customers (and they love us, too). Creating incredible customer outcomes is a unifying value at Kinective, with over a 95% customer retention rate.

All the benefits. We care about you on and off the clock, which is why we are proud to offer plenty of great benefits to choose from. A generously flexible PTO, medical, dental, vision, even pet insurance, just to name a few.

We’re cool people building cool stuff. Underneath all of the banking acronyms and terminologies is a team of motivated, driven humans building the future of banking. We value a workplace that allows us to work hard, be challenged, and ultimately be supported in our endeavors.

What does life at Kinective look like?

Bid adieu to snooze-fest corporate environments. At Kinective, we believe that balance is key. We know how to have fun, and how to hit deadlines. We know how to collaborate and enjoy comradery, and how to provide feedback to help each other grow professionally.

Our culture empowers team members to take the lead, upholds integrity as our bedrock, and values trust and respect in all our operations. We believe in learning new skills, mentoring colleagues, and nurturing personal development. That’s why we seek to promote from within and give our team members the opportunity to rise with us.

The Team

In this role, you would be a part of the Executive team and reporting to our Manager, Executive Services.

Office Expectation

This role is in office with an expectation of 5 days a week in-office. Our hours are 8-5pm.

Well, you’ve made it this far

Seems like we might be meant to be, right? If you think you’re the right fit for Kinective, go ahead and click “apply.” And, even if you’re not quite sure if you’re qualified, we encourage you to apply and we can decide together.

Requirements

The Cliffs Notes

As the Executive Operations Coordinator at Kinective, you’ll be a key member of the Executive Support team, partnering closely with the Manager of Executive Support to help the Executive Leadership Team operate effectively. The role combines high-touch executive support with ownership of defined operational work and cross-functional projects. You’ll manage responsibilities such as event planning, expense platform administration, AI-enabled workflows, and project coordination-expanding your ownership as you build context and demonstrate success.

You’re the type of person who gets equal satisfaction from nailing a 10-person logistics puzzle as you do from standing up a new process. You bring calm, discretion, and precision to a fast-moving, high-stakes environment - and you’re energized, not overwhelmed, by complexity.

If you thrive in a role where no two days look the same and where your contributions visibly move the needle for senior leadership, this role is for you.

What you’ll own:

Executive & Calendar Support

• Manage complex, high-volume calendar coordination for members of the Executive Leadership Team - we’re talking 50+ scheduling moves a day where changing one meeting sets off a chain reaction
• Arrange domestic and international travel including flights, hotels, ground transportation, and detailed itineraries
• Prepare executive briefings, agendas, meeting materials, and follow-up action items
• Serve as a trusted proxy for sensitive communications and confidential information

Events & Offsites

• Own end-to-end coordination of company events including leadership offsites, Board meetings, customer advisory boards, and company-wide summits - from venue sourcing and contracting to on-site execution
• Manage vendor relationships, AV, catering, rooming blocks, registration, and budget tracking
• Support logistics for external industry events and partner dinners

Project & Process Ownership

• Take ownership of defined functional areas over time (e.g., expense platform administration, AI tool development, event coordination) - training with the Manager of Executive Support and progressively owning these independently
• Build and maintain SOPs, playbooks, and operating documentation so institutional knowledge is accessible and scalable
• Drive cross-functional coordination on assigned programs, keeping stakeholders aligned and projects on track

Expense & Financial Administration

• Administer and support the Ramp T&E platform, including policy enforcement, user support, and reporting
• Process and reconcile expense reports; assist with budget tracking for events and executive spend

AI & Technology

• Actively use and help develop AI tools and workflows to improve efficiency across executive operations
• Identify automation opportunities and assist in building out Glean skills, agents, or other tools that reduce manual work

What You're Great At:

• Managing a near-impossible number of moving parts without dropping anything
• Reading a room (and a calendar) - you anticipate needs before they’re asked
• Communicating clearly and professionally with C-suite executives, Board members, and external partners
• Building processes that outlast your direct involvement
• Using AI tools confidently and creatively - you’re not afraid to experiment
• Handling confidential and sensitive information with absolute discretion
• Being a colla

Necessary Qualifications:

• 3+ years of experience in an executive support, project coordination, or operations role
• Demonstrated experience managing complex executive calendars across multiple time zones
• Experience coordinating corporate events or offsites (end-to-end ownership preferred)
• Proficiency with expense management tools (Ramp, Concur, or similar) and the Microsoft Office suite
• Familiarity with AI productivity tools and a genuine interest in how they can improve operations
• Exceptional written and verbal communication skills
• Ability to operate independently with strong judgment and minimal direction