Credit Specialist

KingMakers is a digital entertainment group proudly built in Africa, for Africa. Since our beginnings in 2018, we’ve grown into a team of more than 700 professionals across Lagos, Cape Town, Madrid, Malta and London. Through our brands BetKing (Nigeria) and SuperSportBet (South Africa), we connect millions of fans every day.

Backed by MultiChoice Group, Africa’s largest pay-TV operator, we combine the credibility and reach of a major media company with the ambition and agility of a scale-up.

Our vision is bold: to be the African home of sports and iGaming entertainment, where play is innovative, inclusive and always responsible.

As a credit specialis t your responsibilities is to administer and monitor credit extended to agents across the KingMakers agency network, ensuring appropriate allocation, timely recovery and compliance with credit policies. The role requires strong data tracking and analytical skills to identify risks, improve repayment performance and support credit decisions while minimizing disruption to agent trading.

Requirements

Credit Assessment and Allocation

• Assess agents’ creditworthiness using trading performance, repayment history, existing liabilities and approved eligibility criteria.
• Ensure credit allocations comply with approved limits and are supported by appropriate assessments, approvals and documentation.
• Monitor credit utilization, identify irregularities and recommend adjustments based on performance and risk.

Credit Monitoring and Recovery

• Monitor outstanding balances, overdue liabilities and repayment commitments across assigned agents and Business Partners.
• Follow up proactively to secure timely repayment and maintain accurate recovery records.
• Escalate persistent defaults and significant exposures, recommending actions to improve repayment discipline.

Blocked Account Management

• Track blocked accounts, particularly Business Partner owned shops
• Engage responsible Business Partners to resolve liabilities and coordinate approved deductions.
• Verify payments and facilitate prompt reactivation once settlement and applicable requirements are confirmed.
• Maintain a tracker of recovery actions, account status and recurring defaults, escalating unresolved cases.

Credit Control and Compliance

• Ensure credit transactions and adjustments comply with approved policies and authorization procedures.
• Identify and escalate irregular transactions, unauthorised funding and potential misuse.
• Support approved credit restrictions and corrective actions.
• Maintain clear audit trails and recommend improvements to address control gaps.

Reconciliation and Account Support

• Reconcile disbursements, repayments, deductions and outstanding balances.
• Investigate discrepancies and work with relevant teams to resolve payment and account issues.
• Ensure verified payments and approved adjustments are accurately reflected in agent accounts.
• Communicate credit decisions, repayment expectations and restrictions clearly.
• Collaborate with Regional Sales Managers and other stakeholders to resolve issues affecting agent productivity.

Data Analysis and Reporting

• Prepare daily, weekly and monthly reports on disbursements, liabilities, recoveries, overdue balances and blocked accounts.
• Use Excel to clean, validate, reconcile and analyse credit and trading data.
• Maintain reliable trackers and identify trends requiring intervention.
• Provide practical recommendations to improve credit allocation, recovery and operational efficiency.
• Maintain accurate records for management reviews and audits.

  How You Do It - Our CROWNS, Our Values

  At KingMakers, our CROWNS values aren’t posters on the wall - they’re how we work and win together:

• Customer First: Build with and for our customers. Always deliver meaningful value.
• Raise the Bar: Take initiative, own outcomes, and push for better every time.
• Operate with Candor: Be open, clear, and constructive. Speak truth with kindness.
• We Build Together: Collaborate, share the load, and succeed as a team.
• No Hesitation, Never Reckless: Move boldly and responsibly. Own your risks.
• Speed & Iteration: Act fast, learn fast, improve fast. Progress beats perfection.

Benefits

• Up to 25 days annual leave - generous time off to rest and recharge, in addition to public holidays
• 13th month cheque - an extra month's salary paid out every December as part of your annual compensation
• Health insurance - comprehensive company provided medical cover for you, your spouse and up to 4 children.
• Life insurance - life cover provided in line with company policy, for added peace of mind
• Pension contribution - employer contributions made in line with applicable Nigerian pension regulations
• Daily lunch - free lunch provided at the office
• Company-arranged transport - transport to and from the office covered by the company
• Hybrid working - a flexible split of 3 days in-office and 2 days remote each week, based on operational needs
• Work From Anywhere - up to 10 business days a year to work remotely from a location of your choice, anywhere in the world

*Eligibility for the discretionary bonus depends on the onboarding cycle and start date; employees joining after a certain point in the year may not be eligible for the 2026 cycle.