Supervisor

Description

Do you want to be part of building a coffee community?

Do you love trying new experiences and sharing them with others? Do you enjoy making someone’s day better just by being yourself? If that sounds like you, keep reading - we may have the perfect role for you.

As a Café Supervisor at Klatch Coffee, you’ll work closely with the team and our customers to deliver unforgettable experiences every day. This is a hands-on leadership role that offers plenty of growth opportunity for those who show initiative and love connecting with people.

Starting pay rate $20 plus tips ranging between $4-$6 additionally per hour

Who You Are

You enjoy taking action, creating joy for others, and helping a team grow stronger together. You’re highly organized, thrive in fast-paced environments, and love stepping up to make things better - whether that’s for a customer or a team member. You’re someone who notices the little things, jumps in where needed, and inspires others by example.

What You’ll Be Doing

Starting Out (First 30 Days):

Work shoulder-to-shoulder with your team, learning daily operations inside and out.

Help create and maintain a clean, organized, and welcoming café environment.

Follow and uphold Klatch policies around safety, cleanliness, maintenance, and cash handling.

Support inventory and ordering tasks to keep the store running smoothly.

Next Steps (By Day 60):

Begin actively coaching and encouraging your team.

Lead by example in providing warm, personal service to every guest.

Help plan team roles during shifts and encourage great collaboration.

Promote a positive, respectful culture where everyone is motivated to do their best.

Longer-Term (By Day 90+):

Support and inspire the team through ongoing training and coffee education.

Help organize and support community events like live music, local art, and more.

Become a go-to person for both team and community - a friendly leader who’s known for getting things done and making people feel welcome.

At Klatch, we believe coffee is never finished - and neither is your growth. We’re all about building something meaningful: great coffee, great connections, and great careers. If you’re someone who thrives on making an impact and wants to grow with a company that values people as much as product, this is the place for you.

Requirements

What You'll Need

At least 1 year of leadership experience in a café, restaurant, or similar setting.

A passion for customer service and team building.

A natural ability to lead through support, guidance, and positive energy.

Strong organizational and communication skills.

A genuine love of coffee and community.

Why Join Klatch Coffee?

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

And amazing coffee

Salary Description

$20 an hour plus $4-$6 in tips