Change- & Transformation Manager

Type of vacancy: Regular

City: Schiphol Oost

Hours per week: 32-40

Education: Wo

Apply before: 10/18/2026

Introduction

At KLM Component Services, we are transforming the way we support airlines worldwide by improving the availability of aircraft components. Every day, our global supply chain relies on timely, reliable insights to optimise operations, improve service levels and reduce costs.

We are looking for a Change- & Transformation Manager who can turn strategic ambitions into tangible results. In this role, you will lead and support complex transformation initiatives across our Operations & Supply Chain domains - from identifying and structuring the problem, through developing and implementing solutions, to embedding new ways of working and realizing sustainable business benefits.

What are you going to do?

As a Change- & Transformation Manager, your responsibilities will include:

• Lead transformation initiatives end-to-end, from problem definition and analysis through solution design, implementation, adoption and realization of sustainable business benefits.
• Structure and solve complex business problems, bringing clarity to ambiguous situations, identifying root causes, developing fact-based solutions and translating them into concrete actions.
• Develop and execute change approaches, including stakeholder management, communication, capability building, training and change-readiness activities to ensure successful adoption of new ways of working.
• Translate strategy into execution, helping business leaders and initiative owners turn strategic objectives into focused initiatives, clear actions and measurable outcomes.
• Challenge and support initiative owners and business leaders, providing hands-on support, bringing external perspectives and helping remove barriers, resolve issues and maintain momentum.

• Steer the CS change portfolio, ensuring clear priorities, governance, dependencies and effective allocation of limited change capacity.
• Drive the annual OKR creation cycle for Component Services, in close collaboration with AFKL Group OKRs, and lead the monthly OKR review process with CS Leadership.

• Build and strengthen the Change & Transformation capability within CS, by developing the team’s methodologies, tools, ways of working and knowledge base, coaching colleagues and sharing best practices across initiatives.

Where do you land?

You will join the Transformation, Continuous Improvement & Data department within KLM Engineering & Maintenance - Component Services, located at Hangar 14 in Schiphol-East. The Change team is responsible for leading and implementing business change initiatives end-to-end across domains including repair, logistics and commercial activities.

Your profile

You are a strong problem solver, aligns stakeholders with different interests, challenges constructively and creates commitment without relying on formal authority. You communicate clearly and tell compelling stories, translating complex topics into a clear and actionable storyline. You are comfortable operating at multiple levels, from strategic discussions with senior leadership to hands-on problem solving with teams on the shop floor. You have an entrepreneurial and pragmatic mindset, take ownership and focus on what is needed to deliver meaningful results rather than simply completing activities.

To excel in this role, you should possess:

• 5+ years of experience in Change Management, Transformation Management or Consulting, with a proven track record of delivering impact;

• WO Master's degree or equivalent academic background;

• Change management is in your DNA. You know how to bring different perspectives together, build commitment and embed changes in a way that delivers sustainable results;
• Strong analytical and problem-solving skills, with the ability to structure complex and ambiguous challenges, identify root causes, develop hypotheses, analyse facts and translate insights into clear recommendations;

• A strong execution-oriented and entrepreneurial mindset, with the ability to turn strategy into action, create and maintain momentum, take ownership, challenge the status quo and find pragmatic ways forward with limited guidance;

• Additionaly you should have a strong interest in logistics and supply chain and speak Dutch or are willing to learn it;

Competencies

Problem analysis

Giving direction

Taking initiative

Building and maintaining relationships

We offer

• A challenging role with a unique employer in the Netherlandss;
• A gross monthly salary between €€ 5.101,24 and € 7.287,48;
• Plenty of room for personal development and great advancement opportunities;
• A good pension scheme;
• 8% holiday allowance;
• A year-end bonus of 8.33%;
• A profit-sharing scheme, up to 20%;
• 25 days of paid holiday and 5 additional days off;
• Great discounts on airline tickets (after at least 6 months of employment);
• A sustainable transport policy - use all public transport for your commute within the Netherlands, free of charge;
• If your job allows: working from home and up to 8 weeks working abroad (within the EU and Caribbean);
• Discount of your health insurance;
• A personal budget for sustainable employability.

Ready for your next destination?

Don’t wait any longer and apply for this function before the final boarding call on 10/18/2026! A motivation letter is no longer required; we will simply ask you a couple of questions during your online application. The selection process consists of two interviews and a security screening.

Candidates who are positively selected for the first interview will receive an email allowing them to choose a suitable time slot themselves. This keeps the process fast and clear, and puts you in control of your schedule. You'll hear from us within two weeks after the vacancy closes.

Through your personal candidate profile, you can log in at any time. There you'll find the vacancy you applied for - even after it has closed - as well as a clear dashboard with any other ongoing applications within KLM, including status updates.

Do you have the drive to grow further in this role? Then we look forward to your application. Within two weeks, you will receive a message from us.

Did you know that according to research, women are less likely to apply than men when they don't meet all the job requirements? What a shame. Because, in our view, 'the perfect candidate' is a myth. So, if you have the drive to grow in aspects of this role, we look forward to your application.

A reference check can be part of the application procedure.

Questions?

If you would like to know more about the position, please contact the hiring manager. Call or e-mail the recruiter for questions about the application process. In both cases, don't forget to mention the vacancy number: #22670. At KLM, we believe in the power of diversity. Would you like to read more about this? Please see our statement.

Hiring manager

Robbin Pruijn: [email protected]

Recruiter

Leonie Aulbers: [email protected] +31 634279064

Details from this vacancy are not to be used for marketing purposes.