Manager, Business Development

About the Role

Klook Indonesia is looking for a hunter in driving acquisition and growing our Activities & Experiences across multiple cities in Indonesia. If you love the hunt, thrive on closing deals, and get energized by turning a "no" into a signed partnership - this is your seat.

Key Responsibilities

1. Strategic Supply Acquisition & Partnership Growth

• Drive end-to-end supply strategy, identifying and securing high-value strategic merchant partnerships to expand market footprint across target destinations in Indonesia
• Oversee and optimize the overall partner acquisition pipeline, setting target milestones and ensuring team delivery on ambitious ACQ and GMV growth goals
• Lead complex commercial negotiations and contract terms with key enterprise partners to maximize Klook's profitability, market share, and long-term competitiveness
• Manage executive-level relationships across key accounts to foster strategic alignment, driving joint business growth and retention

2. Performance Management & Strategic Oversight

• Analyze macro macro-level vertical performance metrics (GMV, margin, CVR) to steer regional business expansion and resource allocation
• Formulate strategic action plans to address underperforming product categories and markets through cross-functional collaboration with marketing, pricing, and campaign teams
• Ensure top-tier partner accounts are strategically positioned, competitively priced, and integrated with regional campaign initiatives
• Present strategic reviews, growth projections, and risk mitigation strategies to Senior Leadership and regional stakeholders
• Other duties as may arise from time to time and as may be assigned to the employee

What We're Looking For

• More than 5 years of experience in Business Development that has key Account Management, or Supply Partnerships - OTA, travel-tech, tourism, or hospitality background strongly preferred
• Proven track record of hunting and closing new business - you're not afraid of cold outreach, rejection, or a long negotiation. A true "hunter" mindset - hungry, resourceful, and motivated by targets and closing, not just process
• Strong understanding of commercial fundamentals: commission structures, net rates, GMV, take rate, rate parity
• Comfortable managing multiple cities/regions and juggling a high-volume pipeline
• Data-driven - comfortable pulling performance numbers and turning them into action, not just reporting them
• Willing to travel across Indonesia as needed
• Fluent in Bahasa Indonesia and English (spoken and written)