Associate/Senior Associate, Business Development

About Klook

We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler.

Our mission is to build the digital infrastructure for the global experience economy - empowering merchants to share their passions and travelers to discover the heartbeat of each destination.

We operate a mobile-first, curated platform featuring diverse experiences across global destinations.

Do you share our belief in the wonders of travel? Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First
• Push Boundaries
• Critical Thinking
• Build for Scale
• Less is More
• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

About Sales and Business Development：

Sales and Business Development at Klook are explorers at heart, always seeking the next great adventure for our users. We collaborate with local businesses to discover unique experiences, negotiate exclusive deals, and unlock our merchant partners’ full potential through effective account management.

What you’ll do:

• Sales Planning & Execution: Deliver compelling sales pitches to existing and prospective merchants to drive engagement and retention. Leverage Klook’s strengths to develop competitive supply products. Negotiate promotions, marketing exposure, and partner programs to achieve business objectives.
• Service Level Improvement: Collaborate with merchants to enhance service quality and optimize key supply metrics, ensuring the needs of both Klook and our customers are met.
• Partner Engagement & Relationship Management: Build trust-based relationships with partners, clearly communicating Klook’s value and proactively understanding their business needs and priorities.
• Cross-Functional Coordination: Work closely with internal teams (marketing, supplier operations, customer service, finance) to maximize sales, improve operational efficiency, ensure accurate payment processing, and mitigate risks.
• Destination/Vertical Ownership: Manage assigned destinations or verticals by gathering market insights, building relationships with key stakeholders, and representing Klook in the market.

You will also own the following responsibilities as the business evolves:

• Sales Acquisition & Pipeline Management: Identify ideal suppliers to join the Klook platform to expand offerings. Leverage Klook's advantages to build out competitive supply products. Develop, manage, and nurture a sustainable acquisition pipeline to achieve successful business outcomes.
• Market Research & Analysis: Utilize internal and external resources to conduct comprehensive market research, identify new opportunities, and formulate GTM strategy. Deliver insights on market trends and competitor updates to relevant stakeholders.

What you’ll need:

• Language: Native Korean, fluent English
• Teamwork: Positive attitude and collaborative mindset to work effectively with colleagues and partners
• Sales Techniques: Experienced across the full sales cycle, including pitching, negotiation, consultative selling, and closing deals.
• Problem-Solving & Negotiation: Creative approach to addressing merchant needs and overcoming challenges in the sales process.
• Communication and Interpersonal Skills: Demonstrated abilities to collaborate effectively with internal teams, external partners, and clients. Proven track record of building strong relationships with existing and prospective merchants, and communicating proactively, concisely, and persuasively to drive engagement and opportunities.
• Communication & Relationship Building: Strong interpersonal skills to build trust-based relationships with merchants, partners, and internal teams. Ability to communicate proactively, concisely, and persuasively.
• Business Acumen: Understanding key business principles and metrics, as well as knowledge of the company's products/services and industry landscape, is important for effectively contributing to strategic planning and achieving business goals.
• Market Research & Analysis: Strong analytical skills to gather and interpret market data, identify trends, and inform decision-making.

What you’ll get

• An awesome team of international colleagues
• A rare chance to build a global travel and leisure brand with a long runway of opportunities
• An environment that values and supports your growth
• Ownership of projects with real impact

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.