CONTACT CENTER AGENT
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Salary
≈ $8.5k – $22k per year (Estimated)
Location
In office (Taguig)
Employment
Full-Time
Confirmed on the employer's own hiring board on Nov 9, 2026. First seen by Alion on Oct 27, 2026. KMC Solutions scores B on the Alion truth index.
Overview
Company
Impact
Profile match
KMC Solutions is a flexible office space and employer of record provider in the Philippines, offering workspaces and workforce services to local and international companies. It operates from Bonifacio Global City and also lists offices in Las Vegas, Singapore and Sydney. The company is headquartered in Taguig, Philippines.
CONTACT CENTER AGENT
Taguig City, PhilippinesOnsiteCustomer Service SupportPosted Oct 27
Job Description/KPI:
As a Contact Center Agent or Customer Service Representative the responsibilities include:
- Obtains client information by answering telephone calls; interviewing clients; verifying information; providing email support to clients.
- Establishes policies by entering client information;
- Informs clients by explaining procedures; answering questions; providing information.
- Improves processes by reporting problems, gathering data and processing accounts
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Perform other related duties as assigned
Customer Service Support
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