Quality Control Supervisor

At KDC/ONE, we are leaders in contract manufacturing and the largest manufacturer of deodorants in North America. At the heart of our values is excellence, which motivates us to make every effort to realize the projects of our clients. In addition to our major specializations, we continuously strive to innovate to design more than a thousand other beauty, health and hygiene products.

The mission we are proposing:

Reporting to the Quality Control Manager (QC), the QC Supervisor is responsible for the daily operations of the QC Laboratory and the Incoming Component Laboratory. The QC Supervisor supports and guides employees and team leaders within the department. As a key point of contact, he/she interacts daily with other departments to ensure adequate operational support and coordination of laboratory activities.

An overview of your new position

Supervise the personnel who perform testing (raw materials, components, bulks, finished goods).

Provide day-to-day leadership to the QC Department, ensuring alignment with company priorities and fostering team performance, engagement, and development.

Ensure compliance with internal SOPs, work instructions, policies, and GMP/GLP requirements.

Oversee the Out of Specification (OOS) process, guiding Team Leaders on appropriate actions and escalation.

Lead and ensures timely investigations for OOS, deviations, and NCNs related to the department, defining CAPAs where appropriate.

Oversee training, qualification, and competency of personnel, ensuring the department is fully qualified to operate across all shifts.

Participate in continuous improvement initiatives within the department and cross-functional teams and lead them as needed.

Verifie and approve analytical methods and specifications (LIMS).

Provide Health & Safety leadership, ensuring team awareness and compliance (e.g. GEMBA walks, team reviews).

Ensure environmentally responsible handling and disposal of hazardous materials in accordance with company policies.

Contribute to a positive team culture by supporting communication and participating in performance management and recruitment activities.

Act as a true ambassador of KDC/ONE values.

Strong interpersonal, communication, and coaching skills.

Demonstrates professionalism, organization, and attention to detail.

Demonstrates effective interdepartmental collaboration across the organization.

Strong decision-making skills.

What You Need to Know About This Position

Employment Status: Permanent

Hours per Week: 40 hrs

Number of Positions Available:  

Work Location: Knowlton

Start Date: As Soon As Possible

You are the ideal candidate if you have

Bachelor’s degree in chemistry, Biochemistry, or Science-related field.

5–7 years of experience in a similar role;

A clear understanding of Data Integrity and ALCOA (Attributable, Legible, Contemporaneous, Original and Accurate);

Bilingual (French and English);

Bilingualism (French and English) is essential, as the role involves frequent interactions with employees and clients.

What we have to offer you

Bonus program based on company performance and meeting your goals

Comprehensive group insurance program including; prescription drugs, dental, vision, and more

Short and long-term disability insurance

RRSP: We contribute up to 4% of your salary, matching your contribution

Access to telemedicine service and employee support program including sleep resources

Receive quality, custom personal protective equipment

Opportunities for advancement and internal mobility to develop your potential

Does the challenge speak to you? To learn more and apply, it’s right here…