Account Manager - Service Sales

We are Körber - an international technology group with more than 12,000 employees at over 100 locations worldwide and a common goal: We turn entrepreneurial thinking into customer success and shape the technological change. In the Business Areas Digital, Pharma, Supply Chain, and Technologies, we offer products, solutions and services that inspire. We act fast to customer needs, we execute ideas seamlessly, and with our innovations we create added value for our customers. In doing so, we are increasingly building on ecosystems that solve the challenges of today and tomorrow. Körber AG is the holding company of the Körber Group.

Your role in our team:

As a Service Sales Account Manager, you will play a crucial role in driving revenue growth by managing existing client relationships and identifying new business opportunities. Your focus will be on selling our company’s services, ensuring customer satisfaction, and achieving sales targets. If you are a proactive, results-oriented professional with excellent communication skills, we encourage you to apply.

Main Responsabilities:

• Client Relationship Management:
  • Build and maintain strong relationships with existing clients.
  • Understand their needs, challenges, and pain points.
  • Contribute and Support customer on finding the best logistics and automation solutions to develop its business.
  • Keep regular routines with customer follow up on open topics and define action plans.
  • Be the main point of contact to the customer for service topics: business reviews, service performance, issue escalations, contract renewals & upgrades, etc.
• Sales and Revenue Generation:
  • Meet or exceed assigned sales targets.
  • Present our services to clients, highlighting their value proposition.
  • Negotiate contracts and pricing.
• Collaboration :
  • Work closely with internal teams (such as service operations, engineering, purchasing, etc) to ensure seamless service delivery.
  • Coordinate with colleagues to address client inquiries and resolve issues promptly.
  • Participate and be part of continuous improvement activities.
• Reporting and Forecasting:
  • Maintain accurate records of sales activities, client interactions, and pipeline.
  • Provide regular reports to management on sales performance and forecasts.

Your profile:

• Degree in Industrial / Mechanical Engineering or a related field;
• Proven experience in service sales, account management, or business development, preferably in a B2B industrial ecosystem.
• Successful track record of selling products - hardware, software and services - of high technical complexity.
• Strong negotiation and communication skills.
• Familiarity with MS Office Suite, ERP and CRM software, and document management tools.
• Solid English communication skills, both verbal and written.

Personal profile

• Collaborative
• Capacity to deal with adversity
• Positive
• Dynamic
• Challenge focused
• People person

Your working environment at Körber

At the heart of every solution, every success, is a team of dedicated professionals willing to help each other while bringing creativity and energy to every project. Körber Supply Chain is the embodiment of this.

Home to hundreds of the best minds in the industry, spanning technology for warehousing, logistics, transportation, and more, you’ll work with some of the biggest brands in the world and empower smaller players to disrupt the market-maybe even change the world. Turn your passion into a fulfilling career with Körber Supply Chain!

Your benefits

• Daily fresh fruit, bread and yogurt • Employee Assistance Program
• Mobile work
• Flexible time schedule
• Personal Hazards Insurance
• Active protocols with external partners

We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.