Salesforce Engineer

Konovo is a global healthcare intelligence company on a mission to transform research through technology- enabling faster, better, connected insights. 

Konovo provides healthcare organisations with access to over 2 million healthcare professionals and patients-the largest network of its kind globally. With a workforce of over 300 employees across 5 countries: India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States, we collaborate to support some of the most prominent names in healthcare. Our customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms. 

We are a well established but fast-growing business- powered by innovation, data, and technology. Konovo’s capabilities are delivered through our cloud-based platform, enabling customers to collect data from healthcare professionals and patients and transform it into actionable insights using cutting-edge AI in conjunction with proven market research tools and techniques. Our Whitefield-based India team is our innovation hub and foundation for scaling product and technology globally. It also is our center of excellence for building scalable platforms, AI-enabled capabilities, and next-generation healthcare technology. 

As a Salesforce Engineer at Konovo, you will have the opportunity to design and implement the data layer that drives value for our global stakeholders across Konovo, as you simultaneously surface insights that benefit our customers. Join us as a Salesforce Engineer and play a key role in shaping cutting-edge solutions, mentoring others, and driving innovative product capabilities at Konovo! 

How You’ll Make an Impact:   

• Design, develop, and implement custom Salesforce solutionsto optimize our project management platform.  

• Work closely with business stakeholders to gather requirementsand translate them into scalable Salesforce implementations.  

• Develop and maintain Apex classes, Triggers, Visualforce pages, and Lightning Web components (LWC).  

• Integrate Salesforce with Third-party applications, APIs, and internal systems.  

• Implement and optimize Salesforce workflows, automation, Reports and Dashboardsto improve operational efficiency.  

• Ensure Data integrity, Security, and Compliancewithin the Salesforce environment.  

• Collaborate with global cross-functional teams, including product managers, data scientists, and engineers, to align Salesforce functionality with business goals.  

• Stay updated on the latest Salesforce trends, Releases, and Best practicesto enhance platform capabilities. 

What We’re Looking For:  

• 4+ years of experience in Development and Administration of Salesforce’s Sales Cloud or Service Cloud Functionality.
• Experience designing and scaling distributed systems, microservices, or cloud-native architectures
• Relevant certifications Salesforce certified Admin and PD1(Preferably), PD2 and Platform App Builder (great to have).
• Strong experience designing, building, and integrating RESTful APIs, with a solid understanding of API best practices, security, and performance patterns
• Solid understanding of databases (SQL/NoSQL), messaging systems, and API design
• Familiarity with cloud platforms such as AWS, Azure, or GCP
• Strong foundation in data structures, algorithms, and system design
• Comfortable working in Agile environments and collaborating across product and engineering teams
• Experience working with platform or internal enablement teams is a plus
• Ability to communicate complex technical topics clearly - both written and verbal 
• High ownership mindset with disciplined follow-through and a bias toward action
• Curiosity and openness to AI-enhanced engineering workflows, tooling, and delivery models and exposure to using AI for development
• Adaptability to thrive in a fast-changing environment while navigating challenges collaboratively
• Bachelor’s degree/Post graduation is preferably in Computer Science like B.E/B.Tech, MCA or equivalent discipline.
• Knowledge/Experience of Workato is an advantage. 

Technical Skills:  

• Proficiency in Apex classes and triggers, Visualforce pages, Lightning Web Components (LWC)and Aura Components. 

• Proficiency in SOQL, SOSL and Data Loader for data loading activities. 

• In-depth understanding of the Salesforce data model, including objects, fields, relationships (master-detail, lookup, and junction). 

• Proficiency with Salesforce's declarative tools like Flows, Validation Rules, Workflow rulesfor non-programmatic customization. 

• Experience with integrating Salesforce with external systems using REST, SOAPAPIs, Bulk API, and Platform Events. 

• Understanding of Salesforce security model, including profiles, permission sets, roles, sharing rules, and field-level security, Reports and Dashboards. 

• Experience with Lightning App Builderto customize the layout of Salesforce Lightning pages and create custom apps using components. 

• Proficiency in Change Sets, Gearset, and Salesforce CLIfor moving metadata between Salesforce environments (development, testing, production). 

• Identifying and resolving Performance bottlenecks, optimizing queries, and ensuring scalability of Salesforce applications. 

• Expert in Technical documentationof the project. 

• Efficient Sandbox management like Refresh and post refreshactivities. 

• Knowledge of Advanced currency managementis preferred. 

• Knowledge of Hubspot, Conga composer, Highspot, AutoFxis preferred. 

• Familiarity with Git, Salesforce DXand version control system like GitHub is preferred. 

Why Join Konovo?  

• Be part of a mission-driven organisation that is empowering life science researchers and data scientists with the broadest ecosystem of healthcare audiences and an intelligent, AI-enabled platform - so insights aren't just collected, they're connected. 

• Join a fast-growing global team with opportunities for professional growth and advancement. 

• Enjoy a collaborative and hybrid work environment that fosters innovation and flexibility. 

• Experience a workplace that puts employees first, offering a workplace designed for growth, well-being, and balance.  

• Become a part of an organisation that prioritizes your well-being with comprehensive benefits, including group medical coverage, accident insurance, and a robust leave policy. Our employee-centric policies ensure a rewarding and fulfilling work experience. 

• Make a real-world impact by helping healthcare organisations innovate faster. 

This is just the beginning of what we can accomplish together. Join us at Konovo and help shape the future of healthcare technology! 

Apply now to be part of our journey.