Connectivity Operations Analyst
Confirmed on the employer's own hiring board on Oct 17, 2026. First seen by Alion on Aug 4, 2026.
Connectivity Operations Analyst
The Opportunity
KPIT Brasilis seeking aConnectivity Operations Analystto support global connected vehicle and telematics operations.
In this role, you will be responsible formonitoring fleet connectivity, investigating communication failures, troubleshooting telematics and connectivity issues, and driving resolution of operational incidents. You will work closely with Engineering, Product, Service, and Customer Success teams to improve fleet reliability, customer uptime, and overall operational performance.
Key Responsibilities
Monitor fleet connectivity and proactively identifynon-communicating telematics devices.
Investigate and resolve connectivity issues involving vehicles, telematics devices, cellular networks, and cloud platforms.
Perform root cause analysis and drive connectivity incidents through resolution.
Troubleshoot Telematics Control Units (TCUs), CAN Bus communications, cellular connectivity, and device-to-cloud communication issues.
Support customer onboarding activities, escalations, and connectivity-related operational processes.
Develop reports, dashboards, and connectivity health metrics using Excel and Power BI.
Collaborate with Engineering, Product, Service, and Customer Success teams to improve fleet reliability and operational performance.
What We're Looking For
Prior experience with connected vehicle, telematics, or fleet connectivity solutions
Advanced or fluent in English and Spanish.
Hands-on experience with connected vehicles, telematics solutions, or fleet connectivity platforms.
Experience in automotive, commercial vehicle, heavy equipment, construction, mining, agriculture, or transportation industries.
Experience troubleshooting Telematics Control Units (TCUs), connectivity incidents, and communication failures.
Strong knowledge of CAN Bus, cellular communications, TCP/IP networking, and device-to-cloud connectivity.
Experience performing root cause analysis and resolving technical issues end-to-end.
Strong analytical, troubleshooting, and stakeholder communication skills.
Nice to Have
Experience with telematics platforms.
Power BI, SQL, Python, or automation experience.
Customer-facing experience in Technical Support, Customer Success, or Fleet Operations.
Knowledge of embedded systems, ECUs, vehicle diagnostics, and connected vehicle technologies.
What We Offer
Fully remote role based in Brazil
Competitive compensation package
Medical and dental coverage
Competitive VR/VA package
Home Office Support Allowance
Employee Referral Program
Exposure to international projects and multicultural teams
And much more!
About KPIT Brasil
KPIT Brasilis a strategic pillar of KPIT's global engineering ecosystem, helping shape the future of mobility through innovation and technology.
Our teams work on cutting-edgeprojects spanning electrification, connected vehicles, autonomous driving, and software-defined mobility. By joining KPIT, you'llcollaborate with global teams and contribute to solutions that are transforming the automotive industry.
Skills
english,spanish,attention to detail,Telematics,CAN Bus,TCP/IP networking