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KSPS · On-call duty · 2 days ago
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Salary
$2.3k – $3.1k per year (gross)
Location
In office (Depok)
Employment
Full-Time

First seen by Alion on Nov 3, 2026.

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KSPS

KSPS is an Indonesian company providing IT outsourcing, business process outsourcing and facility management. It supplies professional staff, managed services and operational solutions placed in more than 50 cities across Indonesia. The company is headquartered in Depok, West Java, Indonesia.
ksps.co.id · HQ: Depok, Indonesia · Facilities Management · Business Process Outsourcing (BPO) · IT Outsourcing & Dedicated Teams

pengalaman di bidang Helpdesk, IT Support, atau Network Support di perusahaan atau service provider.
Pemahaman mendalam tentang konsep jaringan dasar, protokol TCP/IP, DNS, DHCP, dan topologi jaringan.
Pengetahuan praktis tentang troubleshooting koneksi internet, WiFi, dan VPN.
Kemampuan untuk menggunakan command line tools seperti ping, tracert, ipconfig, dan network monitoring tools.
Familiar dengan ticketing system dan documentation tools yang umum digunakan dalam helpdesk.
Kemampuan komunikasi yang baik dalam menjelaskan konsep teknis kepada pengguna non-teknis.
Kemampuan problem-solving yang kuat dan perhatian terhadap detail dalam menangani multiple tasks.
Bersedia untuk on-call support atau shift kerja yang fleksibel jika diperlukan.
Diploma atau Sarjana di bidang Teknik Informatika, Teknik Komputer, Sistem Informasi, atau bidang terkait.
Pelatihan atau sertifikasi teknis di bidang networking dan IT support dari lembaga terpercaya.

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