SDET

The Opportunity

We are seeking a hands-on SDET to drive the evolution of quality engineering across our platform. In this role, you will define and scale our automation strategy, partnering with Product, Engineering, and DevOps to build fast, reliable, and CI/CD-native testing solutions with a strong focus on Playwright and API-first automation.

You will act as a technical leader across multiple teams, creating reusable frameworks and shared tooling, modernizing legacy approaches, and mentoring engineers to increase automation adoption and release confidence. You will use metrics, observability, and AI-accelerated solutions to identify inefficiencies, reduce regression time, and enable faster, higher-quality delivery. The ideal candidate is a strong coder and automation architect who thrives on solving systemic quality challenges and elevating how teams build, test, and ship software. Success in this role is measured by improved automation efficiency, faster pipeline feedback, and the ability for teams to independently deliver high-quality releases.

Mission of the Role

This role operates as a horizontal quality leader across multiple product and platform teams, driving test automation strategy, improving execution efficiency, and enabling scalable, modern quality engineering practices using Playwright, API automation, AI-accelerated workflows and more.

The Company

We are a small team with a big vision: to be the premier provider of cloud technology solutions for retailers. KWI offers a complete, unified commerce solution from a single database, specifically designed to help specialty retailers grow their business. Our portfolio of customers includes Pandora, Bluemercury, Tom Ford and many other globally recognizable brands.

We combine Point of Sale, Merchandising, Order Management, eCommerce, CRM, and Loss Prevention into one cloud-based platform. We are a Values and Mission driven organization, and we believe that if we develop and demonstrate leadership in our strategy, operations, and people, we will continue to drive product innovation and service excellence.

Who we are

We have the stability of a company that has been around for 40+ years and the energy of a startup that is still figuring out how to do things better every day. We move fast, we question the status quo, and we expect everyone on the team to do the same. If you are genuinely curious, have a better-than-average level of common sense, and get excited by solving real problems rather than just doing your job description - KWI is for you. We do not have a lot of bureaucracy and we do not want people who need it. What we do have is a team that shows up, figures things out, and takes pride in the work.

As a SDET, you:

• Lead the automation and quality engineering vision across teams, establishing scalable standards and modern frameworks (Playwright, API-first testing).
• Act as a hands-on technical coach and enabler, improving automation adoption, stability, and execution speed.
• Transform legacy and slow regression models into fast, CI/CD-native, data-driven pipelines.
• Use metrics, observability, and risk-based strategies to drive release confidence.
• Introduce AI-accelerated testing approaches to increase engineering productivity.
• Own quality outcomes end-to-end, from architecture and testability to production validation.