カスタマーサクセス

Skydisc • Industrial IoT (IIoT) • Industrial AI • 10 months ago
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Salary
$26k – $52k per year
Location
In office (Tokyo)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 25, 2026. First seen by Alion on Dec 9, 2025. Skydisc scores B on the Alion truth index.

Overview
Company
Impact
Profile match

Skydisc

Skydisc is a Japanese IoT and data science company that designs and deploys end-to-end industrial IoT systems and AI solutions for manufacturers and other industrial clients. It provides data analysis and AI model development as well as workflow design, hardware and equipment selection, and data acquisition services to support customers' digital transformation efforts. Since its founding in 2013 it has worked with more than 100 customers, mainly manufacturers, across over 200 projects to boost workers' capabilities rather than replace them.
skydisc.jp • Tokyo • UTC+09:00 • Analytics & BI Consulting • IoT Platforms & Solutions • Est. 1970
Tech stack of Skydisc

カスタマーサクセス

Description

セールスチームと連携し、お客様のパートナーとして製造業向け生産計画立案SaaS「最適ワークス」の導入や運用を支援します。

千差万別のお客様の製造工程における課題をヒアリングから特定し、課題へのアプローチを考え、提案・導入を支援していく中で、お客様の業務改善に貢献できる、価値の高い仕事です。

Requirements

セールスチームと連携し、お客様のパートナーとして製造業向け生産計画立案SaaS「最適ワークス」の導入や運用を支援します。

千差万別のお客様の製造工程における課題をヒアリングから特定し、課題へのアプローチを考え、提案・導入を支援していく中で、お客様の業務改善に貢献できる、価値の高い仕事です。

Preferred Experiences

・製造業向け事業、その他特定業界向け事業の経験

・開発チームとの協業経験

We are looking for

- スカイディスクのミッションに共感し、AIを活用したDX支援への理解を深められる方

- ファクトベースで論理的思考から課題を設定し、解決策を立案できる能力をもつ方

- 高い当事者意識を持ち、主体的に業務に取り組める方

- 待ちの姿勢ではなく、自ら仕事を創る意識を持つ方

- ベンチャー、スタートアップの柔軟性を受け入れながら行動できる方

Working Conditions

Salary

400万円〜800万円

Location

フルリモートワークにつき原則自由

- 東京・福岡オフィスへは出社可能

- お客様先への訪問や、来訪・打ち合わせ等での出勤が発生する場合があります

Job Type

正社員(副業・業務委託でのジョインは応相談)

Work hours

フレックスタイム制（コアタイム 11:00-16:00）

Probation period

有（3ヶ月）

Benefits

健康保険 / 厚生年金 / 雇用保険 / 労災保険 / リモートワーク手当（3千円/月

）/ 年末年始 / 夏季休暇 / 有給休暇（入社時点で5日付与・半年経過後に追加で10日付与・勤続2年目で16日・その後1年経過毎に1日追加し、最大20日）

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