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Location
Remote (Brazil)
Employment
Full-Time
Overview
Company
Impact
Profile match
Kyndryl is the world's largest IT infrastructure services provider, having spun off from IBM in November 2021. The company designs, builds, manages, and modernizes mission-critical technology systems for thousands of enterprise clients globally. By partnering with leading technology vendors, Kyndryl helps businesses optimize their cloud environments, cybersecurity, and digital transformation initiatives.

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

This professional provides reliable technical support and operational expertise across mainframe and distributed system environments, contributing to the day-to-day stability and performance of critical platforms. This role requires hands-on technical skills, strong operational discipline, and the ability to work effectively within established processes and under guidance from senior team members.

The position supports mainframe operations using ISPF, TSO utilities, JCL, Control-M (BMC), DB2 tables, and dataset handling, assisting with batch processing, monitoring, and issue resolution. In distributed environments, the role contributes to the administration and support of Unix and Windows systems, including WebSphere JVMs, Citrix platforms, MQ, and virtualized infrastructures using VMware ESX. The Band 5 professional also supports the implementation and maintenance of Microsoft Windows Server 2016/2019 environments, following standard procedures and best practices.

The role involves collaborating with peers and senior engineers to troubleshoot incidents, execute changes, and maintain service availability. While not a formal leadership position, the Band 5 professional demonstrates accountability, technical curiosity, and a willingness to learn, contributing to team effectiveness and continuous improvement initiatives. Fluent English is required to communicate clearly with global teams and stakeholders.

There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Your future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

  • Monitor jobs in Control-M (BMC) including status verification, log analysis, rerun of failed jobs, and parameter updates via Desktop or Web client.

  • Work with Unix/Linux environments: Directory navigation (cd, ls, pwd) File Manipulation (cp, mv, rm, cat, tail-f)

  • Permissions management (chmod) Processes management (ps, kill) Read and edit scripts and logs

  • Execute and validate SQL queries: intermediate-level queries (SELECT, WHERE, JOIN) for data validation - Perform INSERT and UPDATE for targeted data corrections.

  • Use Postman/APIs - Perform requests (GET, POST, PUT) - Validate status codes and response payloads.

  • Utilize Observability tools (Kibana, ELK, Dynatrace and Grafana) - Log search and analysis, error pattern identification, dashboards analysis, identification of bottlenecks and unexpected behaviors.

  • Fluent English

  • Availability to work from 2 pm to 11 pm

  • Bachelor's degree

Preferred Technical and Professional Experience

  • Linux

  • SQL

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job-it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute-you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here-and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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