Collections Clerk

We currently have an exciting position available for an Collections Clerk, to be based at our Head Office branch.

You are responsible for
Inclusive of, but not limited to:

Administration:

• Daily activity sheet is submitted to the Financial Executive
• Weekly reports are circulated to Exco and Manco 
• Invoices and statements queries are resolved within 8 hours

Reconciliations:

• All debtors reconciliations are done on an ad hoc basis and queries are handled within 8 hours.

Debt Collections:

• Ensure that the age analysis is evaluated every Monday and Friday.
• 40 unique phone calls are made per day.
• Overdue debtor queries are handled within 8 hours.
• All relevant documentation is sent within 24 hours.
• The letters of demand are accurately completed and sent out.
• LOD tracking file is up to date.
• Age analysis file is up to date and daily calls are recorded.
• Debtors targets are met.

Quality:

• All calls are up to the required standard
• All queries are resolved within 8 hours

You'll need a customer-first mindset and the following skills to succeed in this role:

• Grade 12
• Relevant qualifications in the accounting field
• Intermediate MS Office (Excel, Word, PowerPoint, Outlook)
• At least 2 years of debt collecting experience
• Pay attention to detail.

Salary: R12 500 CTC per month  
Benefits: Cell phone, 3G, and pension fund + excellent career growth.