Senior Manager, PMO

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Senior Manager, PMO

This position is onsite #LI-Onsite

Are you a hands-on delivery leader passionate about project management?

Reporting to with the Director, PMO, you will lead and support an effective team of Project Managers, partnering with them to remove obstacles and bringing your leadership and delivery expertise to the day-to-day work. This is not a “manage the templates” role - you will be closely engaged in project dynamics, spot risks others miss, step in when the team is struggling, bringing clarity and momentum to project delivery.

If you are looking for a rewarding career, thrive in a dynamic, fast-paced environment, value teamwork, and want to be part of a strong, well-established PMO focused on delivery, then this is the role for you!

About the Role

Project Delivery and Quality Assurance

• Ensure disciplined and effective project delivery by following the established PMO methodology and Project Management best practices.
• Actively oversee all IT projects from initiation to closure, inclusive of project objectives, budget, schedule and risks. When projects drift, get directly involved: diagnose root causes, define corrective actions and risk mitigations with Project Managers, and drive them through to resolution.
• Remove barriers/blockers, provide guidance and direction in complex project scenarios to ensure projects are moving forward.
• Track project interdependencies and portfolio-level risks, coordinate the response, ensuring corrective actions are identified, planned and implemented.
• Mentor Project Managers and Project Coordinators on Project Management best practices. As a subject matter expert, provide practical advice on various aspects of project delivery, including stakeholder management, communication, planning, budgeting, scope and procurement management.
• Support executive-level governance forums with decision-quality information. Be a trusted advisor to the PMO Director, senior and executive leaders, business stakeholders.
• Assess project artifacts for completeness, accuracy, and readiness for project gating.
• Working closely with PMO Administration team, provide input into project management standards, guidelines, and templates, (e.g., related to IT projects, Steering Committee meetings and executive reviews).

People Management

• Manage all Project Managers and Project Coordinators within the IT Division (FTEs and contractors).
• Partner with Project Managers and PCs to develop annual goals and ensure team members are progressing as planned.
• Encourage a spirit of collaboration, commitment, and trust.
• Contribute to workforce capability planning and skills development within PMO. Support our Talent Acquisition team with PMO related recruiting efforts.

Accountability and Commitments

• Guide team members to ensure alignment on commitments made as part of project execution.
• Review and contribute to Procurement documents (RFx), Service Agreements, Statements of Work to establish project expectations and delivery baselines for system integrators and third-party vendors as applicable.
• Where required, hold project stakeholders - both internal and external to the organization - to their commitments.
• Work with team to make sure status reports are accurate, timely and suitable for presentation at the executive level.

Required Skills

• Minimum of 5 years of coaching/leadership experience
• Minimum of 7 years of project management experience
• Change Management experience
• Experience with PMI Project Management methodology and Agile delivery. Experience working in a hybrid and/or Product-centric environment.
• Program management skills and experience, and significant knowledge of project planning tools with evidence of practical application.
• Exceptional leadership and team building skills with the ability to inspire and motivate PM staff.
• Excellent analytical, strategic conceptual planning and execution skills.
• Effective influencing and negotiation skills, strong ability to gain cooperation, trust and support at the executive level (e.g., Project Steering Committees).

Preferred Skills

• MS Project and MS Project Server Experience
• Professional designation (CSM, PMP, SAFe Agilist or SAFe Lean Portfolio Manager) is preferred.
• Deep understanding of current and emerging technologies and how they may be applied to the enterprise to drive digital business.

We offer a comprehensive suite of benefits including:

• Health/Dental Benefits
• Access to an Employee & Family Assistance Program
• a Defined Benefit Pension
• Discounts on products and services via Workperks.

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Please submit your resume via Workday by 11:59pm on the deadline date. We appreciate your interest and advise that only those selected for an interview will be contacted.

The LCBO collects and uses the personal information you provide under the authority of the Liquor Control Board of Ontario Act, 2019, SO 2019, c 15, Sch 21, Section 3 and in compliance with the Freedom of Information and Protection of Privacy Act for the sole purpose of processing your job application. When you click “Apply with LinkedIn” you are agreeing to share your information with our service providers engaged by us in connection with recruitment and human resources related activities.

If you have any questions concerning the LCBO’s collection and use of personal information, please contact the Freedom of Information and Privacy Office.

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The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.