Service Admin Clerk

MAIN FUNCTION:

Ensure service documentation and customer information are accurate and complete before billing, while confirming applicable pricing terms. Cross-check parts record against supporting documents and promptly resolve any discrepancies.

 RESPONSIBILITIES:

• Perform thorough verification of all service job cards before proceeding with invoicing, ensuring vehicle and customer details are accurate, and all necessary supporting documents are attached to the job card.
• Ensure that any special rates, discounts, or credit terms relevant to customers’ account are correctly input.
• Systematically verify job cards and all supporting documents to ensure that information provided is accurate to enable proper invoicing.
• Report any issues related to parts included on service order.

QUALIFICATIONS & EXPERIENCE:

• Higher School Certificate
• Knowledge in Automotive Mechanics/ Painting/ Body Repairs would constitute a definite advantage
• 1-2 years of experience in a similar position or administrative role

 SKILLS & COMPETENCIES:

• Computer Literate
• Excellent communication skills 
• Effective listening and problem-solving skills
• Excellent planning and organization skills
• Ability to work under pressure and meet deadline