Agent.e de recouvrement (H/F/N)
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Location
Hybrid (Montceau-les-Mines, France)
Employment
Full-Time
Confirmed on the employer's own hiring board on Nov 2, 2026. First seen by Alion on Nov 2, 2026.
Overview
Company
Impact
Profile match
Leboncoin is a French online classifieds platform for second-hand goods, real estate and vehicles, which describes itself as the favourite brand of the French in those categories. Its corporate site presents the mission and careers, with roles for backend engineers, data scientists, product managers and account managers including one for northern Italy. The company is headquartered in Paris, France.
Rejoignez leboncoin, le premier site de vente entre particuliers en France. En tant qu'Agent de recouvrement, vous serez responsable de la gestion quotidienne des activités de recouvrement et de support clients, en veillant à la qualité de la relation client et à l'atteinte des objectifs financiers de l'entreprise. Vous aurez l'opportunité de travailler dans un environnement dynamique et stimulant, avec de nombreuses possibilités de développement professionnel.
Missions
- Assurer le traitement des appels téléphoniques entrants et sortants liés au recouvrement, aux factures et aux demandes clients.
- Gérer les actions de recouvrement amiable : analyse des factures impayées, relances téléphoniques et écrites, suivi des engagements de paiement.
- Participer activement à la gestion et à la résolution des litiges, en collaboration avec les équipes internes et/ou les clients.
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