IT Support Engineer

Legacy Health • 11 days ago
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Location
In office (Colombo)
Employment
Full-Time

First seen by Alion on Oct 15, 2026.

Overview
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Legacy Health

Headquartered in Addison, Texas, United States, Legacy Health LLC is a specialized revenue cycle management (RCM) and medical billing solutions provider serving the healthcare sector. The company delivers end-to-end practice administration and financial workflow services, encompassing insurance discovery and verification, medical coding, claims processing, denial management, and accounts receivable (AR) recovery. Leveraging proprietary data analytics, computer-assisted coding tools, and digital billing systems, it supports hospitals, ambulatory surgery centers (ASCs), and physician practices nationwide in reducing administrative overhead, accelerating reimbursement cycles, and optimizing clinical financial performance.
legacyhealthllc.com • HQ: Addison, United States • Hospitals & Health Systems • Revenue Cycle & Medical Billing • Health Care • 1001-5000 employees • Est. 2004
Tech stack of Legacy Health

(ULEGACYH EALTH

We Are Hiring

IT SUPPORT
ENGINEER

We are seeking a proactive and tech-savvy IT Support Engineer to manage and maintain our IT infrastructure, including networks, servers, and MS365 applications. This role is ideal for an IT professional with strong system administration skills, a problem-solving mindset, and the ability to provide timely technical support while ensuring smooth and secure operations across the organization.

ROLES & RESPONSIBILITIES

Take ownership of user-reported issues and drive them through to resolution.

Research, diagnose, troubleshoot, and identify effective solutions for IT-related problems.

Escalate unresolved issues appropriately, following internal protocols.

Deliver prompt and accurate feedback and technical assistance to users.

Provide technical support for networks, servers, desktops, VOIP networks, and MS365 Cloud Office Applications.

Perform system administration tasks, including purchasing, installing, and configuring desktops, software, ar software upgrades.

Implement standards and best practices for application support and infrastructure management.

Should be willing to work according to the US calendar and working hours would be 7.00 pm to 4.00 am.

QUALIFICATIONS & EXPERIENCE

  • Diploma/Higer Diploma in computer science
  • Proven experience in IT support or a similar role for 3 years.
  • A qualification in Microsoft certification will be an added advantage.

Colombo 03

OW | 9 12,Alfred House Gardens,

  • Employment: Full Time, Permanent, Onsite
  • Closing date: 30 Oct 2026
  • Job ref: 1560458
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