Advisory Engineer, Development

Advisory Engineer, Development

About Our Team

Lenovo’s Cloud Service Provider (CSP) Group develops server and rack infrastructure for leading public cloud customers worldwide. We are a fast-paced, customer-focused organization that adapts to changing market demands and customer needs.

Our end-to-end capabilities span design, manufacturing, testing, service, and worldwide deployment, allowing us to deliver solutions for even the most unique datacenter computing requirements.

The CSP organization works directly with hyperscale and cloud customers, requiring engineers who can translate customer requirements into technical solutions while driving cross-functional execution across development, validation, manufacturing, quality, and compliance organizations.

We are seeking an experienced Advisory Engineer, Development - Systems Engineer to help develop and validate cloud datacenter infrastructure. This role serves as a key technical interface between customers, engineering teams, and technology partners to translate requirements into server and rack solutions, resolve technical issues, improve product quality, and drive end-to-end program execution.

What You’ll Do

• Apply knowledge of Intel x86, AMD, NVIDIA, FPGA, and ARM-based technology roadmaps to help shape future datacenter architectures for leading public cloud customers.
• Serve as a primary technical interface for customers, translating customer requirements into engineering solutions and providing technical guidance throughout product development and integration activities.
• Review customer requirements to drive fully integrated L11 rack solutions, including server/node, rack, and scale-level test plans, cable mappings, rack configurations, serviceability, and manageability.
• Support rack-level architecture, bill of materials (BOM) development, and power analysis at the subsystem, node, rack, and lab levels.
• Develop and validate server and rack infrastructure for cloud datacenters, including compute, storage, and networking solutions.
• Collaborate closely with BIOS, BMC, validation, quality, compliance, systems, manufacturing, customer engineering teams, vendor field application engineers (FAEs), and technology partners to communicate and resolve technical issues.
• Conduct system log reviews with validation and development teams, and review test plans with systems engineering, development, manufacturing, and customer teams.
• Perform failure analysis, identify root causes, drive corrective actions, and take ownership of issues through resolution while maintaining accountability to customers and internal stakeholders.
• Evaluate solutions from an end-to-end systems perspective, ensuring design, validation, quality, serviceability, manageability, and customer requirements are fully aligned.
• Engage suppliers and technology partners providing storage devices, network controllers, network interface cards (NICs), accelerators, and emerging hardware technologies.
• Partner with validation, systems, manufacturing, and quality engineering teams to resolve issues found during testing, coordinating between component vendors, technology partners, and customers.
• Identify opportunities to automate testing and work with validation and scripting teams to improve engineering and testing efficiency.
• Lead and coordinate cross-functional project teams to execute customer deliverables, ensuring technical alignment, schedule adherence, risk mitigation, and issue escalation when required.
• Provide constructive technical feedback to Technical Program Managers (TPMs) to support development and test schedules.
• Document best practices and lessons learned to improve product quality, cross-team collaboration, customer satisfaction, and testing efficiency.

Basic Qualifications

• 8+ years of experience in systems engineering, hardware development, infrastructure engineering, platform validation, or related datacenter engineering disciplines.
• Hands-on experience with Intel Xeon and/or AMD EPYC server platforms, including architecture, platform development, validation, integration, and customer deployment activities.
• Experience supporting server, datacenter, cloud, hyperscale, or enterprise infrastructure environments.
• Knowledge of systems architecture and compute, storage, and networking infrastructure supporting public cloud environments.
• Familiarity with Intel x86, AMD, NVIDIA, FPGA, and ARM-based technologies and technology roadmaps.
• Understanding of rack configurations, cable mappings, power analysis, serviceability, manageability, and bill of materials (BOM) development.
• Experience reviewing specifications and customer requirements to develop and deliver integrated infrastructure solutions.
• Experience reviewing test plans, analyzing system logs, conducting failure analysis, performing root-cause investigations, and implementing corrective actions.
• Knowledge of hardware and firmware development, including how components interact within server and rack-scale systems.
• Knowledge of scripting, automation, Node.js, and x86 assembly language.
• Familiarity with NVIDIA Jetson and wide area network (WAN) controllers.
• Proven ability to work effectively across BIOS, BMC, validation, QA, compliance, manufacturing, and systems engineering organizations.
• Experience working directly with customers to gather requirements, communicate technical findings, review specifications, and provide engineering guidance.
• Ability to collaborate across systems, validation, development, manufacturing, supplier, and customer organizations.
• Strong communication, presentation, customer engagement, and problem-solving skills, with the ability to communicate effectively with customers, engineering teams, suppliers, and leadership stakeholders.
• Demonstrated ability to take ownership of complex technical issues and drive them to resolution.
• Strong focus on product quality, testing efficiency, customer satisfaction, and timely issue resolution.

Preferred Qualifications

• Experience supporting cloud service providers, hyperscale customers, or large-scale datacenter infrastructure programs.
• Hands-on experience developing and validating fully integrated L11 rack solutions and compute or storage platforms.
• Experience serving as a technical lead for customer programs, platform development initiatives, or cross-functional engineering projects.
• Experience managing technical deliverables across multiple engineering disciplines and driving issues to closure.
• Familiarity with server platform roadmaps from Intel, AMD, NVIDIA, FPGA, and ARM ecosystem providers.
• Knowledge of embedded systems and data structures.
• Experience with product development and software development.
• Familiarity with version control tools and collaborative development practices.
• Experience with API development.
• Experience identifying and implementing performance optimizations.
• Knowledge of quality assurance (QA) methods and processes.
• Experience with systems architecture design.
• Experience supporting public cloud, hyperscale, AI infrastructure, or large-scale enterprise datacenter deployments.
• Demonstrated ability to solve complex technical problems across hardware, firmware, software, infrastructure, and customer environments.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.