Event Sales Administrator

OVERVIEW

The Event Sales Administrator supports the Event Sales team by managing administrative tasks that ensure accuracy and efficiency throughout the event lifecycle. This role streamlines processes, reduces workload for Sales Managers and Coordinators, and serves as the operational backbone of the department - handling everything from floor plans and signage to event systems and closeouts, enabling the sales team to focus on revenue-generating activities.

A successful Events Admin will be a strong developer of relationships and people, enforcer of high standards and driver of event sales. The Level99 Events Admin has honesty and personal integrity that is above reproach, choosing humility over the need to “be right,” and in all things acts as though s/he is the Owner and Operator of the Level99 events business.

RESPONSIBILITIES

• Detail definite events (timelines, signage, internal notes)
• Build custom floor plans and manage guest layouts
• Build and update events in StaffApp
• Create, print, and organize all weekly event signage
• Generate and manage event leaderboards
• Track and maintain SmartWaiver submissions
• Set up and maintain events in StaffApp
• Coordinate internal handoffs with operations (Event AOR Manager)
• Maintain BEO accuracy and follow-up
• Attend and contribute to weekly BEO (Banquet Event Order) meetings
• Reconcile event execution in TS with Toast receipts and close out files accordingly
• Assist in training Event Captains
• Other duties, as assigned

MUST-HAVE SKILLS

• Ability to work well under pressure in a fast paced, ever changing work environment
• Excellent verbal and written communication skills
• Highly organized with strong attention to detail
• High integrity and professionalism
• High School education or equivalent
• Understands, utilizes and embraces new technology and its implementation into our operation, with specific knowledge in, but not limited to, Microsoft Office
• A positive, joyful, upbeat and energetic attitude - leading by example
• Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays as well as emergency responsiveness as required
• Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs, and read

OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE

• Bachelor’s degree in Hospitality, Business Administration, or related field
• 1-2 years of experience in administrative, events, or hospitality roles
• Strong organizational and time management skills with keen attention to detail
• Proficiency with event management or POS platforms (Tripleseat, Toast, StaffApp experience a plus)