Product Owner III
Description
We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.
At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.
This role has a hybrid work schedule (2 days onsite) and we are considering candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Indianapolis, IN and Seattle, WA.
You must be authorized to work in the United States without employer sponsorship now or in the future. We will not sponsor employment visas. Candidates who will require future sponsorship, including candidates on CPT/OPT/STEMOPT who will require future sponsorship, are not eligible to apply.
Hiring Manager - Brian Morse
Job Introduction:
The Strategy & Transformation organization is seeking a Product Owner III to lead strategy, roadmap development, and product execution for Liberty Mutual's Public and Private Cloud platforms, including AWS, Azure, GCP, and Azure Local. This role serves as the voice of the customer and primary product lead for cloud platform capabilities that enable secure, resilient, scalable, and innovative technology solutions across the enterprise.
As a trusted partner to business, technology, and executive stakeholders, the Product Owner III will define and prioritize strategic investments, align teams around outcomes, and ensure delivery of the highest-value initiatives. The role requires a deep focus on understanding customer needs, influencing stakeholders, and guiding the evolution of Liberty's cloud ecosystem to support innovation, resiliency, modernization, and AI-enabled capabilities.
About the job:
Product Strategy & Roadmap Ownership
- Develop a deep understanding of Liberty Mutual's Public and Private Cloud ecosystem, including AWS, Azure, GCP, and Azure Local, to effectively represent customer needs, business priorities, and platform capabilities.
- Partner with business, engineering, architecture, operations, and executive stakeholders to define and communicate a clear product vision aligned to organizational and strategic objectives and investments.
- Partner with portfolio and product leadership to translate strategic roadmaps into prioritized product capabilities, features, and execution plans.
- Evaluate tradeoffs, risks, dependencies, and cost-of-delay considerations to guide prioritization and investment decisions.
Product Backlog & Delivery Leadership
- Own and maintain a well-groomed, prioritized product backlog with clear, actionable user stories and acceptance criteria that enable effective squad execution.
- Ensure backlog priorities align to product outcomes, portfolio objectives, customer needs, and enterprise technology strategies.
- Serve as the primary product interface for the squad, providing day-to-day clarification of requirements, priorities, and business context.
- Partner with engineering teams to remove blockers, manage dependencies, and support successful delivery of roadmap commitments.
Stakeholder & Portfolio Alignment
- Build strong relationships across technology, security, infrastructure, architecture, operations, and business organizations to drive alignment and shared understanding.
- Collaborate with stakeholders to understand customer challenges, identify opportunities, and ensure teams remain focused on delivering the highest-value work.
- Contribute to portfolio-level planning and investment discussions while ensuring alignment between squad execution and broader organizational priorities.
Product Health, Outcomes & Insights
- Define, monitor, and continuously improve product health metrics and key performance indicators (KPIs) that measure customer value, reliability, operational performance, and business outcomes.
- Proactively identify risks, gaps, technical debt, or improvement opportunities and drive actions to address them.
- Utilize data, customer feedback, and operational insights to inform product decisions and prioritization.
- Ensure regulatory, security, compliance, and enterprise governance requirements are appropriately considered in product planning and execution.
Agile Leadership & Continuous Improvement
- Actively participate in agile ceremonies, including sprint planning, backlog refinement, demos, retrospectives, and organizational planning events.
- Foster a culture of continuous improvement by leveraging customer feedback, operational learnings, and team insights to refine product strategy and delivery practices.
- Champion an outcome-driven product mindset that balances customer value, business priorities, operational excellence, and long-term strategic objectives.
Qualifications
- Bachelor’s degree in business, Computer Science, Humanities, related field or commensurate work experience.
- Minimum 7+ years of Product Owner experience with demonstrated ability to manage complex, high-scope products.
- High level of proven business expertise needed to set clear priorities for product and understand business value impacts.
- Develops strong stakeholder relationships and influencing across multiple organizational boundaries.
- Demonstrated experience leading varied audiences through the development of complex ideas, issues and designs.
- Ability to lead varied audiences through census building.
- Proven experience with Agile practices and expectations.
- Comfortable with making decisions with some level of uncertainty.
- Strong communication skills, both written and verbal.
- Knowledge of insurance industry preferred.
- Knowledge of relevant products and portfolio strongly preferred.
- Strong experimental mindset to drive innovation amongst uncertainty and exploit market opportunities.