Field Service Engineer

Lightship • Travel required • Bachelor's Degree • 9 days ago
Apply now
Similar jobs
611,860open jobs
33,460companies
85,884added this week
Browse all
Salary
$80k – $100k per year
Location
In office (Broomfield)
Seniority
Middle · 3+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match

Lightship

Lightship is the first American all-electric recreational vehicle company bringing travel trailers into the electric age.
lightshiprv.com • South San Francisco • Broomfield

About the Role

As Field Service Engineer at Lightship, you will play a critical role in supporting our groundbreaking all-electric RV trailer fleet. Reporting to the Director of Service within our Operations organization, you'll serve as the primary technical resource for our customers while helping to build our service infrastructure from the ground up. This role combines hands-on technical problem solving with strategic service development in a fast paced, growth-oriented environment.

Responsibilities

    • Serve as the primary technical support resource for our customer fleet, diagnosing and resolving complex issues with our all-electric RV systems

    • Travel to provide on-site customer support across various US locations

    • Develop and document service procedures, troubleshooting guides, and repair protocols for electric drivetrain, battery systems, and RV components

    • Collaborate with engineering and manufacturing teams to identify and implement product improvements based on field experience

    • Build and maintain relationships with customers, providing exceptional technical support and collecting valuable feedback to share within the organization

    • Create a knowledge base of common issues and solutions to support scalable customer service

    • Analyze service data to identify trends and recommend preventive measures

    • Assist in establishing service center requirements and dealer service capabilities

    • Contribute to the development of remote diagnostic tools and procedures

Minimum Qualifications

    • Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related technical field, or equivalent practical experience

    • 3+ years of experience in a technical role, preferably with electric vehicles, RVs, or complex electromechanical systems

    • Hands-on experience with electromechanical test equipment and tools

    • Excellent problem solving skills with the ability to troubleshoot complex, multidisciplinary issues with little or no oversight

    • Strong communication and documentation skills with the ability to explain technical concepts and issues to a wide audience from engineering leaders to customers and non-technical staff

    • Willingness and ability to travel extensively (up to 70-80%) for the first 6-12 months, with ongoing travel requirements thereafter. Expect travel to decrease to 30-40% as service organization and network scales.

Preferred Qualifications

    • Strong understanding of high voltage electrical systems, battery technology, and power electronics

    • Experience with ECU troubleshooting and maintenance tools including CAN bus communication and firmware updating tools and methods

    • Demonstrated experience with diagnostic tools and procedures for electrical and mechanical systems

    • Background in product development or manufacturing of complex electromechanical systems

    • Familiarity with service parts management and logistics

Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
611,860 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Create a free account Continue with Google
Free forever. No card. Under a minute.

Recommended for you based on this role

Similar stack
Same company
Broomfield
$84k – $104k per year • In office • Full-Time • 6+ years exp • South San Francisco
Apply
Senior Recruiter 9 days ago
$130k – $150k per year • In office • Full-Time • Broomfield
Marketing
LinkedIn
Apply
$95k – $115k per year • In office • Full-Time • 5+ years exp • Bachelor's Degree • Broomfield
Apply
$100k – $110k per year • In office • Full-Time • Bachelor's Degree • Broomfield
Apply
$130k – $150k per year • In office • Full-Time • 8+ years exp • Bachelor's Degree • Broomfield
Apply
$54k – $72k per year • In office • Internship • Bachelor's Degree • Broomfield
Apply
$151k – $226k per year • Remote • Full-Time • 10+ years exp • Bachelor's Degree • Broomfield • Houston
Apply
$48k – $72k per year • In office • Internship • Bachelor's Degree • Broomfield
Verilog
SystemVerilog
VHDL
OpenQASM
OpenQASM
Quantinuum H-Series
Apply
$135k – $182k per year • In office • 6+ years exp • Bachelor's Degree • Broomfield
Robotics
Apollo
Apply
$46k – $54k per year • In office • Internship • Bachelor's Degree • Broomfield
Analytics
Power BI
Management
Smartsheet
Microsoft Project
Jira
SharePoint
Apply
See all jobs
This is one of many
611,860 more open roles from verified company boards, updated every day.
Browse all jobs Get matched roles