ICT Support Engineer

VAKATURE: ICT Support Engineer

Ligging: Pretoria / Johannesburg (Verskeie persele)

Salaris: R15,000 per maand

Diensaanvaarding: 23 Februarie 2026

Ons is op soek na 'n energieke ICT Support Engineer om kliënte in die Pretoria- en Johannesburg-omgewing by te staan. Die ideale kandidaat is 'n selfgedrewe probleemoplosser wat passievol is oor tegniese uitnemendheid en kliëntediens.

Sleutel Verantwoordelikhede

• Tegniese Ondersteuning: Hantering en tydige afhandeling van hulptoonbank-kaartjies (Remote & On-site).

• Hardeware & Sagteware: Foutsporing, herstel en diens van rekenaars, bedieners, skootrekenaars en randtoerusting.

• Netwerke: Konfigurasie van roeteerders, skakelaars, toegangspunte (APs) en die installering van netwerkkabels (CAT6) waar nodig.

• Kliëntediens: Ontleding van werksopdragte, beplanning van reisplanne en die oplossing van kliënteklagtes op perseel.

• Instandhouding: Bestuur van installasies, herstelwerk en instandhouding van infrastruktuur, insluitend multifunksionele fotostaatmasjiene.

Kritiese Vereistes

• Taalvaardigheid: Vlot in Afrikaans en Engels (Lees, Praat en Skryf).

• Kwalifikasies: Graad 12 en 'n minimum van 3 jaar ondervinding as IT-tegnikus.

• Logistiek: Geldige Kode 08-bestuurslisensie en eie betroubare vervoer.

• Vaardighede: Vermoë om onder druk te presteer.

Tegniese Ondervinding (Verpligtend):

• PC/skootrekenaar hardeware komponente en foutsporing.

• Microsoft Bedryfstelsels (Win 7, 10, 11) en Microsoft 365 / Office toepassings.

• Wolk-toepassings (Dropbox, Google Drive, OneDrive).

• Basiese netwerkkonfigurasies (DHCP, DNS, NTP, Port Forwarding).

• Mikrotik Roeteerder basiese opstelling (LAN, Wireless).

• IP-drukkers en VOIP-fone opstelling.

Voordelige Kennis

• Gevorderde kennis van Mikrotik toestelle en Unifi Access Points.

• Yealink / Grandstream VOIP-fone.

• Veselnetwerke (Fibre) en Microsoft SharePoint.

Persoonlike Eienskappe

• Positiewe ingesteldheid en eerlikheid.

• Selfstarter wat verantwoordelikheid neem.

• Oplossingsgerig en toegewyd aan selfontwikkeling.

Werksure & Voordele

• Werksweek: Maandae - Vrydae (08h00 - 17h00).

• Bystand: Weeksdae tot 18h00; Saterdae (08h00 - 14h00).

• Verlof: 1 dag vir elke 17 dae gewerk.

• Siekverlof: 30 dae in 'n 3-jaar siklus.

• Gesinsverlof: 3 dae per verlofsiklus.

VACANCY: ICT Support Engineer

Location: Pretoria / Johannesburg (Multiple sites)

Salary: R15,000 per month

Commencement Date: 23 February 2026

We are seeking an energetic ICT Support Engineer to assist clients in the Pretoria and Johannesburg areas. The ideal candidate is a self-motivated problem solver passionate about technical excellence and customer service.

Key Responsibilities

• Technical Support: Attending to and closing Help Desk tickets in a timely manner (Remote & On-site).

• Hardware & Software: Troubleshoot, test, repair, and service personal computers, servers, notebooks, and related technical equipment.

• Networking: Configuring routers, switches, Access Points (APs), and installing network cabling (CAT6) when required.

• Customer Service: Analyzing work orders, planning daily travel schedules, and resolving customer complaints on-site.

• Maintenance: Managing all on-site installation, repair, maintenance, and testing tasks, including multifunctional copiers.

Critical Requirements

• Language: Fluent in English and Afrikaans (Read, Speak, and Write).

• Qualifications: Grade 12 and a minimum of 3 years experience as an IT Technician.

• Logistics: Valid Code 08 Driver’s license and reliable transport.

• Skills: Ability to perform under pressure.

Technical Experience (Mandatory):

• PC/laptop hardware components and troubleshooting.

• Microsoft Operating Systems (Win 7, 10, 11) and Microsoft 365 / Office applications.

• Cloud storage applications (Dropbox, Google Drive, OneDrive).

• Basic network configurations (DHCP, DNS, NTP, Port Forwarding).

• Mikrotik Router basic setup (LAN, Wireless).

• IP printer and VOIP phone setup.