Account Coordinator - Likeable

As an Account Coordinator at Likeable, you'll be the engine behind the successful delivery of client projects: keeping timelines on track, deliverables organized, and internal teams aligned. You'll work closely with Account Managers, Creative, Media & Planning, and Community Management to ensure every project moves smoothly from kickoff to completion, while also supporting the client relationship day to day. This is a great fit for someone who thrives on structure, loves checking things off a list, and wants to grow into broader account management.

ESSENTIAL JOB FUNCTIONS:

Project Management (majority of role)

• Own day-to-day project tracking across multiple accounts - timelines, deliverables, resourcing, and outstanding items
• Coordinate internal and external resources (Creative, Media & Planning, Community Management, client contacts) to keep projects on time, on budget, and on brief
• Manage workflow across internal and external teams to move projects forward with regular follow-ups on reviews, in-progress tasks, and key decisions and deliverables
• Maintain organized documentation and asset libraries so the team always has what it needs, when it needs it
• Develop agendas, recaps, and status updates for internal and client-facing meetings
• Take ownership of individual projects from ideation through execution, with guidance from Account Management
• Flag risks, gaps, or conflicts early and help problem-solve solutions before they become issues
• Support budget/expense tracking for assigned accounts

Client Service (supporting portion of role)

• Provide day-to-day support on client accounts, helping ensure needs are met and expectations are clear
• Maintain working knowledge of client brand, preferences, and standards so deliverables consistently meet quality expectations
• Act as a communication bridge between clients and internal teams, routing feedback and updates in both directions
• Review and support in the creation of reports from a client-centric perspective
• Join client calls/meetings to provide status updates and support the Account Manager or serve in an independent dual function on some smaller, project-based clients

COMPETENCIES:

• Detail-oriented
• Analytical
• Problem solver and proactive thinker
• Team player
• Multitasker and natural planner
• Compelling presenter
• Natural leader
• Great communicator
• Strategic thinker
• Creative thinker
• Relationship builder
• Strong time management
• Authoritative voice for team management and follow-ups

REQUIREMENTS:

• 1-2 years of experience in project coordination, account support, or client-facing work (agency experience a plus; internships count)
• Bachelor's degree in marketing, communications, or related field preferred
• Exceptional attention to detail - the kind that catches what others miss
• Strong organizational skills and comfort juggling multiple projects/deadlines at once
• Clear, confident communicator - up, down, and across the organization, as well as with clients and partners
• A proactive problem-solver with a positive, even-tempered approach under pressure
• Familiarity with project management tools (e.g., ClickUp or similar) a plus Interest or experience in digital/social media/content is a plus

Generous vacation policy, comprehensive healthcare plans, and amazing company culture!

We’re currently set up to hire in MI, NC, NJ, NY, PA, TN. If you’re located elsewhere, we’d love to stay in touch for future opportunities as we expand!