Retail Assistant Store Manager
Welcome to the world of Lindt - where our rich and diverse culture embraces change while cherishing our history. At Lindt, we believe that excellence lies within each and every one of our employees. That's why we've created a one-of-a-kind environment where our team members can take risks, challenge the norm, and help build the Lindt brand for generations to come.
We have team of talented individuals, we're on a mission to Enchant the World with the Chocolate. We're searching for imaginative thinkers who can recognise opportunities, generate innovative ideas, and build strong relationships with our consumers and customers. Whether you're dreaming up new product concepts, refining our marketing strategy, or helping us connect with chocolate lovers around the globe, you'll play an integral role in our mission to make the world a sweeter place.
About the role:
Brand New Store Opening! Be part of something exciting from the very beginning as we prepare to launch our brand-new Lindt store in Christchurch, with our Grand Opening planned for the second week of November 2026.
We seek a Retail store leader who creates innovative ideas, builds strong connections and has a preference and passion to work with an international brand.
As our Assistant Store Manager, you will support the Store Manager in guiding and mentoring our Chocolate Ambassadors by:
- Supporting an energetic team to create meaningful relationships with customers by providing a unique chocolate experience.
- Delegating, coaching and leading employees on their daily operations, service and collaboration
- Assisting with roster and budget management
- Leading from the front with passion and expertise with customers on product knowledge and preparation
- Deploy visual merchandising strategies and promotional changes
- Assisting in developing and leading the team to future successes
What we would like you to bring:
- Demonstrated previous customer service experience in a QSR, retail or hospitality environment where you have managed your tasks with clear communication, enthusiasm and passion
- Previous Barista experience desirable
- An ability to grow your local community and drive return sales and loyalty
- Strong time management skills, ability to work effectively and independently with deadlines.
- Strong rapport building abilities to assist to lead and coach a team of Chocolate Ambassadors
What we can offer you:
An emphasis on a positive environment, allowing career and personal growth, celebrating your achievements and recognising your successes
An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently
Hybrid working environment
A priority on maintaining a healthy work/life balance
A paid day off on your birthday!
Are you ready to Enchant the World with Chocolate? We'd love to get to know you!