Operations Manager FMCG
Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Oct 12, 2026.
Mō mātou | About Us
Here at Linfox, we believe that together, anything is possible. From our beginnings in 1956, Linfox has grown to become Asia Pacific’s largest privately-owned logistics company, employing more than 24,000 people across Australia, New Zealand and Southeast Asia.
With a strong presence across New Zealand, we deliver world-class supply chain solutions that keep businesses and communities moving. Our people are at the heart of everything we do, and we are committed to creating safe, efficient and sustainable operations for our customers and communities.
He angitūtanga | The Opportunity
Linfox New Zealand is seeking an experienced Operations Manager to join our FMCG Warehouse team on a 6-month fixed-term contract.
Based at our Verissimo Drive site in Māngere, you'll provide leadership across our FMCG warehousing operations and offsite facilities, leading a high-performing team while serving as the key operational escalation point for customers, site performance and continuous improvement initiatives.
We're looking for a hands-on operational leader with a strong analytical mindset; someone who can interpret complex operational data, identify trends and opportunities, and translate insights into measurable improvements across safety, service, productivity and cost performance.
Ngā kawenga | What You’ll Be Doing
- Lead warehouse and offsite operations to achieve safety, service and financial performance targets.
- Analyse operational data, trends and performance metrics to identify opportunities and drive measurable business improvements.
- Drive operational performance through KPI governance, reporting enhancements and data-led decision making.
- Identify operational bottlenecks, root causes and process inefficiencies, implementing sustainable continuous improvement initiatives.
- Act as the key escalation point for customers, operational issues and service recovery.
- Lead customer engagement activities, including operational reviews and Quarterly Business Reviews (QBRs).
- Partner with commercial stakeholders to support cost management, profitability and operational efficiency.
- Oversee labour planning, capacity forecasting and resource optimisation across multiple sites.
- Coach, develop and support a team of operational leaders and supervisors.
Ō pūkenga | What You’ll Need to Succeed
This role is ideal for a warehouse operations leader who combines strong people leadership with a highly analytical approach. You'll use data and operational insights to understand performance trends, identify opportunities, solve complex operational challenges and drive continuous improvement across the business.
You will bring:
- Proven leadership experience within FMCG, warehousing or logistics operations.
- Strong analytical capability, with experience interpreting operational data, performance trends and KPI outcomes to drive business decisions.
- Experience improving reporting frameworks, performance visibility and operational governance.
- Demonstrated success identifying root causes, removing operational bottlenecks and delivering continuous improvement initiatives.
- Strong commercial acumen with experience managing costs, productivity and operational performance.
- Demonstrated success managing customer relationships, escalations and service delivery.
- Strong people leadership skills, including coaching and developing frontline leaders.
Te whakaurunga | Our Commitment to Diversity & Inclusion
At Linfox, we are committed to creating an inclusive and diverse workplace where our people can perform at their best. We welcome and encourage applications from people of all backgrounds, identities and perspectives. We recognise and respect Māori as tangata whenua and value the contribution of Māori and Pasifika peoples, alongside people of diverse genders, ages, religions, abilities, sexual orientations and cultures.
He pai ki a koe? | Sound like you?
Apply now and help shape the future of facilities management at Linfox New Zealand.
Mōhiohio anō | Further Information
Applications close when a suitable candidate is identified. Applicants must be legally entitled to work in New Zealand and willing to undertake pre-employment checks as part of the recruitment process.