Support Engineer

Link Group • IT Outsourcing & Dedicated Teams • Managed IT Services (MSP) • 1 year ago
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Salary
≈ $25k – $56k per year (Estimated)
Location
In office (Poland)
Seniority
Middle · 4+ years exp

Confirmed on the employer's own hiring board on Oct 16, 2026. First seen by Alion on Feb 24, 2025. Link Group scores A on the Alion truth index.

Overview
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Profile match

Link Group

Link Group is a Polish technology services company founded in Warsaw in 2016 that builds and supplies engineering teams to clients across Europe. Its model combines body leasing and managed teams with delivery of complete software, cloud and cybersecurity projects, drawing on a large bench of contractors rather than a fixed permanent staff. The company works heavily in financial services, telecommunications and public sector projects, and has built a specialisation in blockchain and distributed ledger engineering alongside more conventional cloud and application development work.
linkgroup.co • HQ: Warsaw, Poland • Managed IT Services (MSP) • IT Outsourcing & Dedicated Teams • IT Staffing & Staff Augmentation • 1001-5000 employees • Est. 2016

Support Engineer

At Link Group, we build tech teams for Fortune 500 companies and the world’s most innovative startups. Our mission is to connect talented professionals with opportunities that align with their expertise, interests, and career goals.

About the Project

As a Support Engineer, you will be responsible for troubleshooting, maintaining, and improving IT systems and applications for our global clients. You will work closely with development and operations teams to resolve technical issues, enhance system performance, and ensure seamless operations in the finance/stock exchange industry.

Tech Stack & Tools

  • Operating Systems: Windows, Linux
  • Scripting & Automation: Bash, PowerShell, Python
  • Monitoring & Logging: Prometheus, Grafana, Splunk, ELK Stack
  • Incident Management & Ticketing: JIRA, ServiceNow, Zendesk
  • Networking & Security: VPN, Firewalls, IAM

Responsibilities

  • Provide technical support and troubleshooting for applications and infrastructure
  • Diagnose and resolve system, network, and software issues
  • Collaborate with development and DevOps teams to ensure system stability
  • Monitor system performance and proactively identify potential issues
  • Maintain technical documentation and provide user support when needed

Must-Have Qualifications

  • At least 4+ years of experience in IT support, system administration, or related fields
  • Strong knowledge of operating systems (Windows, Linux) and cloud platforms
  • Experience with ticketing systems and ITIL best practices
  • Basic scripting skills for automation and troubleshooting
  • Good command of English

What We Offer

  • Tailored opportunities to match your professional interests and goals
  • A dynamic and collaborative work environment
  • Access to diverse and innovative projects for global clients
  • Competitive compensation aligned with your expertise
  • Continuous learning and career growth opportunities

If you’re passionate about solving technical challenges and ensuring system stability, we’d love to hear from you!

Apply today and join us at Link Group!

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