Director Program Management Office

The IT PMO Lead is responsible for establishing, maturing, and governing the project and program management framework across the organization. This role ensures consistency, transparency, and excellence in project delivery by driving standards, overseeing project portfolio execution, and enabling effective decision-making. The IT PMO Lead will work closely with senior technology and business leaders to ensure that all initiatives are aligned with strategic objectives, delivered within scope, on time, and within budget.

This is a senior leadership role requiring deep experience in IT program governance, risk management, cross-functional coordination, and enterprise-level stakeholder engagement.

Principal Accountabilities

PMO Governance & Framework Ownership

• Implement and maintain IT PMO policies, processes, and governance frameworks to ensure alignment with organizational strategy and compliance with best practices.
• Standardize and continuously refine project management methodologies, templates, tools, and documentation processes (Agile, Waterfall, Hybrid).
• Conduct periodic project audits, health checks, and quality reviews to ensure adherence to PMO standards.

Portfolio & Program Management

• Oversee end-to-end project portfolio management, including prioritization, resource planning, financial tracking, and risk identification.
• Facilitate portfolio-level visibility through dashboards, reports, and metrics that support executive decision‑making.
• Monitor and analyze project performance, providing actionable insights, variance analysis, and recommendations to senior leadership.

Delivery Oversight & Performance Management

• Ensure that all projects are executed on time, within scope, and within budget, while meeting quality expectations.
• Drive continuous improvement initiatives to enhance delivery efficiency, transparency, and predictability across all IT projects.
• Optimize resource utilization across projects and ensure adherence to budgetary constraints.

Stakeholder Engagement & Collaboration

• Serve as a central point of coordination among cross-functional IT and business teams.
• Facilitate effective communication between project managers, delivery teams, leadership, and external partners.
• Provide training, support, mentoring, and coaching to project managers and team members on PMO best practices, tools, and methodologies.

Reporting & Insights

• Maintain and enhance PMO dashboards, metrics, and reporting mechanisms to ensure accurate and timely updates for leadership.
• Track KPIs and portfolio performance indicators to guide strategic planning and resource allocation.

Desired Profile

Education

B.Tech/BE/MCA/MBA/MTech- Computer Science/IT

Experience

15-20 Years

Certifications

PMP, PRINCE2, PgMP, ITIL

• Strong knowledge of project management methodologies including Agile, Waterfall, and Hybrid models.
• Hands-on experience with project management tools such as ServiceNow, MS Project, JIRA, Confluence, or equivalent systems.
• Demonstrated ability to lead and manage large-scale, cross-functional projects, programs, and portfolios.
• Excellent leadership, communication, presentation, and stakeholder management skills.
• Strong analytical thinking, strategic mindset, and problem-solving abilities.