Programmes Manager

About The Role

We are looking for an experienced Programme Manager to join our IT & Programme Delivery team on a fixed-term basis until December 2029.

You will lead and coordinate a portfolio of strategic projects, working closely with colleagues, business leads and external delivery partners. You will ensure programmes are well planned, effectively governed and delivered to a consistently high standard, with a strong focus on budgets, timescales and achieving the right outcomes.

Key Responsibilities

• Lead and oversee a portfolio of strategic projects, ensuring delivery aligns with organisational priorities and expected outcomes.
• Develop and maintain programme plans, including timelines, budgets, resources, risks, issues and dependencies across multiple workstreams.
• Provide effective governance, reporting and performance monitoring to ensure projects remain on track, within budget and to the required quality.
• Build strong relationships with colleagues, business leads and external delivery partners, acting as an escalation point and removing barriers to successful delivery.
• Support and mentor project managers and delivery teams, encouraging consistency, collaboration, continuous improvement and high professional standards.
• Provide clear updates, recommendations and decision papers to senior leaders and governance boards, ensuring programmes deliver measurable benefits and business outcomes.

Why should I join LiveWest?

This is a great opportunity to take a leading role in delivering important strategic programmes and make a real contribution to how LiveWest develops and improves. You will work across the organisation with a wide range of colleagues and partners, using your programme management expertise to turn strategic priorities into successful outcomes.

This is a full time role working 37 hours per week, fixed term until December 2026.

Hybrid Working is available for this role working 2-3 days in the office dependent on business need. You can be based from our Exeter, Tewkesbury or Norwich office, with an expectation to travel as required.

About The Candidate

To be successful in your application for the role of Programme Manager, you will have the essential skills and experience for a level 3 role and the following role specific skills and experience:

Essential skills, experience, knowledge and qualifications

• Significant experience of managing complex programmes or portfolios of projects in a fast-paced organisation, including coordinating multiple workstreams.
• Proven ability to lead cross-functional teams, support project managers and successfully deliver strategic objectives.
• Strong knowledge and practical experience of programme and project management methodologies, governance frameworks and delivery best practice.
• Experience of managing programme budgets, forecasts, resources, risks, issues, dependencies and change controls.
• Excellent stakeholder management, communication and presentation skills, with experience of building effective relationships and reporting to senior leaders and governance boards.
• Educated to degree level or with equivalent relevant professional experience, together with a recognised programme or project management qualification such as MSP, PRINCE2, APM PMQ or equivalent.

Desirable skills, knowledge, experience and qualifications

• A relevant management, business, digital or change-related qualification.
• Evidence of continuing professional development relevant to programme management, leadership or organisational change.

Please note, we are unable to provide CoS for this role; therefore, applicants must have the right to work in the UK for the full duration of this role without requiring a CoS.

About The Company

Our Reward and Benefits:

• Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance.
• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.

About Us:

At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.

Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.

As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.

We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.

Inclusion at LiveWest:

At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.

We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.

Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.

You can read more about Inclusion at LiveWest by visiting our website.

Skills

IT Qualifications (Test) - Advanced Coding