SaaS Onboarding & Invoicing Representative (Remote - Philippines)

Loadsmart • 1 year ago
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Salary
≈ $6k – $18k per year (Estimated)
Location
Remote (Philippines)
Seniority
Junior · 2+ years exp
Employment
Contractor
Overview
Company
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Loadsmart

Loadsmart is a leading provider of freight technology solutions. Our platform connects shippers and carriers, making it easier to find and book transportation services. We offer a range of features, including: Real-time freight rate quotes Automated freight booking Shipment tracking Carrier management Reporting and analytics Loadsmart's platform is designed to make freight shipping more efficient and cost-effective.
loadsmart.com • Mexico City • Brasília • Chicago • São Paulo • Florianópolis • Freight Forwarding • Transportation & Logistics • 51-200 employees

WHAT YOU GET TO DO:

  • Own the customer onboarding process for SaaS billing and invoicing
  • Manage subscription setup, scheduling invoices, and revenue recognition in NetSuite
  • Enter and maintain accurate data across Salesforce and NetSuite daily
  • Review contracts and orders, ensuring billing aligns with commercial agreements
  • Identify and resolve order or billing discrepancies with account managers
  • Collaborate with commercial and accounting teams on subscription-related processes
  • Support continuous improvement of billing and onboarding workflows.

REQUIRED QUALIFICATIONS:

  • 2+ years of experience in financial operations, billing, or accounts receivable
  • Hands-on experience with ERP and CRM systems (NetSuite, Salesforce preferred)
  • Strong analytical and problem-solving skills with high attention to detail
  • Comfortable with daily manual data entry and system updates
  • Ability to interpret and review contracts and billing terms
  • Excellent communication and cross-team collaboration skills.
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