Scheduling Representative

WHAT YOU GET TO DO:

• Schedule appointments via email, phone, or customer TMS based on customer requirements
• Work with members of other teams to guarantee a smooth delivery process
• Work with the Customer Sales team to improve specific customer scheduling processes to ensure optimal loads
• Work with Carrier Sales team to optimize loads to improve carrier sourcing
• Assist with challenging requests and know when they should be escalated

REQUIRED QUALIFICATIONS:

• 1-2 years of experience in a coordinating, scheduling, or administrative role
• Strong attention to detail and showcases proactiveness.
• Fluent in English - Strong verbal and written communication skills
• Ability to multitask and prioritize. Able to tackle issues head-on and create resolutions with urgency.

• Experience with high-volume scheduling, coordinating, or planning in a fast paced environment

• Proven ability to maintain high levels of customer service

• Familiarity with USA geography

• Experience within the Logistics industry