Solution Architect - Salesforce
First seen by Alion on Aug 25, 2026.
Role Summary :
Architect, own and stabilize customer Enterprise Territory Management and Sales Planning foundation territory model, account and user alignment, hierarchy and quota planning and guarantee the integrity of the territory ? quota ? SPIFF cascade that drives compensation accuracy, removing the programs current reliance on Salesforce Professional Services for ETM.
Key Responsibilities :
- Own the ETM solution : account-to-territory and user-to-territory alignment, customer alignment, territory hierarchy and optimization across US & Canada operating models.
- Own Sales Planning : quota planning, target setting, go-to-market and territory scenarios, and segmentation.
- Guarantee downstream integrity ensure territory and quota changes propagate correctly to SPIFF and reporting, and design validation for alignment cascades.
- Govern the ETM / CRMA / MuleSoft data flow (JDE / ODS / Snowflake ? CRMA ? ETM ? SPIFF) and the quality of alignment data.
- Define territory and compensation data models, effective-dating and reconciliation; establish the release and environment strategy for territory changes.
- Reduce single-point and SME dependency mentor, cross-skill and document the territory model and runbooks.
Must-have Qualifications :
- 10+ years Salesforce with 3+ years hands-on Enterprise Territory Management and Sales Planning architecture.
- Deep territory-alignment and quota modeling; strong command of the Salesforce data model and CRMA; effective-dated territory data.
- Working understanding of integration (MuleSoft) and downstream ICM / SPIFF impact.
- Experience on large, multi-LOB and multi-country Salesforce SPM programs.
Preferred Qualifications :
- Salesforce Application or System Architect certification; ETM / Sales Cloud certifications.
- Medical-device or pharma; JDE / Oracle Data Warehouse source-system integration experience.
Location & Engagement :
Onshore / hybrid; close collaboration with territory, sales-ops and integration teams.
Skills
Solution Architect, Salesforce, Salesforce Architect, MuleSoft, Solution Design, JDEdwards