Logistics Operations & Customs Support Officer

About Logiskills Transit Services

Logiskills Transit Services is an Ethiopian logistics company established in 2008, providing customs clearance, freight forwarding, transportation, warehousing, and integrated logistics and supply-chain solutions.

We are looking for a highly motivated, energetic, proactive, and quick-learning professional to join our operations team as a Logistics Operations & Customs Support Officer.

The successful candidate will play an important role in coordinating daily logistics operations, preparing and organizing customs documentation, following up with government offices and logistics service providers, and supporting the company's customs clearance and freight forwarding activities.

This position requires someone who is active, responsible, well-organized, able to work under pressure, and capable of handling multiple assignments efficiently.

Key Responsibilities

1. Logistics Documentation & Preparation

• Prepare, organize, review, and follow up on logistics and customs clearance documents.
• Assist in preparing import and export documentation, customs declarations, transit documents, and supporting paperwork.
• Coordinate the collection and submission of required documents from clients, suppliers, shipping lines, and other stakeholders.
• Maintain proper documentation records and ensure files are complete and properly organized.

• Follow up with customs branch offices and relevant customs officers regarding ongoing clearance processes.
• Coordinate with customs liaison officers and ensure timely progress of pending cases.
• Visit customs offices and other relevant government institutions when necessary.
• Follow up on customs queries, document approvals, inspections, assessments, and cargo release processes.
• Provide regular updates to the operations team and management

• Assist the Customs Assessment Officer in reviewing import documents and preparing assessment files.
• Support HS code identification, customs valuation, and duty and tax calculation.
• Organize supporting documents required for customs assessment and declaration processing.
• Follow up on assessment-related issues and coordinate with the relevant departments.

• Coordinate with shipping lines, shipping agents, freight forwarders, and other logistics service providers.
• Follow up on Delivery Orders (DO), shipping documents, container-related issues, and other operational requirements.
• Assist with cargo tracking, shipment status updates, and coordination of logistics activities.
• Follow up on pending matters with Djibouti agents and other relevant service providers when required.

• Provide operational support to the customs clearance and freight forwarding teams.
• Coordinate with clients, branch offices, customs authorities, transporters, and other stakeholders.
• Handle assigned operational tasks independently and ensure timely completion.
• Identify operational problems and proactively communicate possible solutions.
• Perform other logistics and administrative duties assigned by management.

Qualifications & Requirements

• Diploma or Bachelor's degree in Logistics and Supply Chain Management, Business Administration, Management, or a related field.
• Minimum 2 years of relevant work experience in logistics, customs clearance, freight forwarding, or import/export operations.
• Basic to good understanding of Ethiopian customs clearance procedures and import documentation.
• Experience coordinating with customs offices, shipping lines, freight forwarders, or government institutions is an advantage.
• Good computer skills, particularly Microsoft Word, Excel, email, and document management.
• Good written and spoken English and Amharic.
• Strong communication, coordination, and follow-up skills.

Personal Qualities – What We Are Looking For

The ideal candidate must demonstrate:

• High energy and enthusiasm: An active person who takes initiative and does not wait to be told what to do.
• Quick learner: Able to understand new instructions and operational procedures quickly.
• Speed and efficiency: Capable of handling multiple assignments and completing tasks within deadlines.
• Proactiveness: Follows up independently and takes responsibility until tasks are completed.
• Problem-solving ability: Able to identify problems, find practical solutions, and escalate issues appropriately.
• Communication skills: Confident in communicating with customs officers, government offices, clients, shipping lines, and colleagues.
• Accountability: Reliable, honest, disciplined, and committed to delivering results.
• Teamwork: Willing to support different departments and take on operational responsibilities when needed.

Work Arrangement: On-site

Experience: 2–4 years in logistics, customs clearance, or freight forwarding