Manager, Human Resources

Under the direction of the Executive Director/VP, Organizational Development and Administration (ODA), the Manager, Human Resources leads the planning, implementation, and continuous improvement of LBT’s human resources programs and services. The position oversees day-to-day human resources operations, ensures compliance with applicable laws and regulations, develops and improves human resources policies, procedures, and processes, and partners with leadership to deliver responsive, customer-focused human resources services that support strategic priorities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Leads the development, implementation, and continuous improvement of human resources programs, processes, and practices to improve service delivery, consistency, and efficiency

• Partners with managers, supervisors, and union representatives to interpret and administer human resources policies, collective bargaining agreements, and employment-related matters

• Coordinates and participates in grievance meetings, investigations, and other labor relations matters, and works collaboratively with union representatives to resolve workplace issues

• In conjunction with the Executive Director/VP, Organizational Development and Administration, establishes department priorities and leads projects and assignments to successful completion in support of department goals and initiatives.

• Partners with the Executive Director/VP, Organizational Development and Administration, in the development and implementation of department goals, objectives, policies, and procedures

• Plans, prioritizes, and monitors department work to ensure projects, assignments, and key initiatives are completed accurately, on time, and in accordance with established expectations

• Coordinates human resources activities and collaborates across departments to support organizational needs

• Identifies organizational and administrative issues and develops practical solutions to improve effectiveness and service delivery

• Provides guidance and consultative support to managers on human resources policies, procedures, and employment-related matters

• Establishes, documents, and maintains human resources processes and procedures to ensure consistency, accountability, and operational continuity

• Properly interprets and makes decisions in accordance with laws, regulations and policies

• Supervises and trains assigned staff

• Manages day-to-day human resources activities, including employee relations, benefits administration and related functions

• Promotes a customer-focused culture by delivering responsive, professional, and solution-oriented human resources services to employees, managers, retirees, and other internal stakeholders

• Ensures that each level of supervision and all employees are made aware of the elements of the safety program, and that those elements are implemented.

• Assures that proper training is being provided, and that employees are working in a safe manner.

• Other duties as assigned

ATTRIBUTES AND SKILL SETS:

• Demonstrated ability to execute projects and assignments, manage competing priorities, and consistently deliver results through strong organization, accountability, and follow-through

• Ability to establish and maintain collaborative working relationships with employees, managers, union representatives, and other stakeholders

• Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and consistently deliver high-quality work

• Excellent interpersonal, verbal, and written communication skills, including the ability to communicate effectively with employees at all levels of the organization

• Ability to read, interpret, and apply laws, regulations, collective bargaining agreements, policies, procedures, and other employment-related documents

• Strong problem solving and decision-making skills

• Demonstrated ability to develop, implement, and continuously improve human resources policies, procedures, and processes

• Strong verbal and written communication skills are required

• Demonstrated project management, organization, and follow-through skills, with the ability to manage multiple priorities and meet deadlines

• Proficiency with Microsoft Office application and human resources information systems (HRIS)

EDUCATION AND EXPERIENCE:

• Bachelor's degree in Human Resources, Business Administration, Public Administration, Industrial Psychology, or a related field is required.

• Five years of progressively responsible professional human resources experience

• Two years of supervisory or management experience

• Experience administering employee benefits, compensation, performance management, employee relations, and policy administration is required

• Experience developing, implementing, and improving human resources policies, procedures, and processes is highly desirable.

• Experience working in a unionized environment is highly desirable

• Experience interpreting and administering collective bargaining agreements and participating in grievance administration is highly desirable

• Experience interpreting and administering collective bargaining agreements and participating in grievance administration is highly desirable

• Professional Human Resources certification (e.g., PHR, SPHR, SHRM-CP, or SHRM-SCP) is desirable.

• Valid Class C California driver's license and a satisfactory driving record are required.

Upon Request, a Driving Record printout will be required.

Salary Range: $112,934- $155,919 (Depending on Qualifications)

Compensation packages are determined based on a variety of factors specific to each candidate, including geographic location, skillset, the mix of relevant education, certifications, experience level, and performance. At Long Beach Transit, compensation decisions are made considering the unique requirements and circumstances of each position.

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this position

Candidate must be eligible to work in the United States. Long Beach Transit does not sponsor H-1B or other related work visas.

An Equal Opportunity Employer

Successful candidate must pass agency physical, drug and alcohol examinations.

This job description is not intended to be a complete listing of all the job duties required of this position, but to provide information on the general scope of the position.

Online applications must include past work history and be fully completed to be considered. Resumes will not be accepted in lieu of a complete online application.