Operations Manager/ Associate - Futures

Longbridge is a new-generation, AI driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of “Discovery → Learning → Trading.”

With our proprietary AI assistant, Longbridge AI, and a cloud native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure.

Responsibilities:

• Process daily trade settlement across assigned markets/products within same-day cut-off times.
• Process corporate action notifications, elections, and entitlements, including during high volume earnings periods.
• Handle incoming/outgoing share transfers, including counterparty follow-up and matching.
• Process client deposits, withdrawals, and currency conversions, including exception handling.
• Perform daily trust account and custody/position reconciliation; escalate unresolved breaks.
• Monitor transactions for AML/CFT red flags and escalate as necessary.
• Act as day-to-day contact point for clients/counterparties; log and triage complaints.
• Prepare accurate daily/monthly operational and regulatory reports.
• Maintain transaction records and documentation for audit readiness.

Requirements:

• Bachelor's degree in Finance, Business, Accounting, or a related field.
• Relevant CMFAS certifications (e.g., Modules 1A, 6) preferred, or willingness to obtain within an agreed timeframe.
• Proven experience in securities operations, back office, or a similar processing role within a brokerage, custodian, or capital markets services entity;
• Experience in (e.g., CFD, futures, exchange direct clearing membership) is a strong plus
• Understanding of securities settlement, corporate actions, or cash operations processes; multi-market exposure (SG, HK, US) is a plus.
• Comfortable working with standard office productivity tools (Excel, email-based workflows).
• High attention to detail and comfort working within firm cut-off times and deadlines, including periods of elevated volume (e.g., earnings season for corporate actions).
• Good communication skills for liaising with clients, counterparties, and custodians.
• Ability to follow documented SOPs precisely while flagging exceptions and escalating issues appropriately