Solutions Specialist

LONGPORT Whale provides institutional-grade trading solutions for brokers, banks, family offices, and other institutions with trading services. The platform delivers comprehensive access to multi-market, multi-asset trading through a single integrated system.

Responsibilities

• Conduct compelling product demonstrations, presentations, and workshops to prospective clients
• Clearly articulate the value proposition, features, and technical architecture
• Customize presentations and demonstrations to align with client-specific requirements and pain points.
• Serve as a primary technical point of contact during the sales cycle, addressing client queries related to platform functionality, integration capabilities, security, performance, and compliance
• Collaborate with clients to understand their existing systems, workflows, and technical challenges, and propose tailored solutions
• Conduct technical deep-dives and proof-of-concept (POC) sessions as required
• Work closely with the sales team to qualify leads and gather detailed business and technical requirements from prospects
• Translate client requirements into clear functional and technical specifications for product and engineering teams
• Assist in the preparation of RFI/RFP responses, ensuring technical accuracy and alignment with client needs
• Stay abreast of industry trends in FinTech, internet brokerage, wealth management, multi-asset trading, and emerging technologies (e.g., blockchain, AI)
• Monitor competitor offerings and market dynamics to inform our product positioning and sales strategies.
• Provide market feedback to product management and development teams to drive continuous product improvement
• Liaise effectively with internal teams including Sales, Product Management, Engineering, Operations, Legal, and Compliance to ensure seamless pre-sales to post-sales handover
• Contribute to the development of sales enablement tools, collateral and training materials
• Assist in other ad-hoc duties as assigned

Requirements

• Bachelor's degree or above in Finance, Business, Information Technology or related fields
• Minimum 3 years' of experience in a pre-sales, solutions engineering or technical consultant role within the financial technology services, specifically in brokerage, trading platforms or wealth management is preferred
• Prior experience with system vendors is an advantage
• Experience with CRM software and project management tools is a plus
• Strong understanding of multi-asset classes (e.g. equities, bonds, funds, derivatives, and ideally, virtual assets/cryptocurrencies)
• Solid knowledge of brokerage operations, trading workflows and market data; In-depth knowledge of the Hong Kong, US and Chinese securities markets
• Familiarity with the Hong Kong financial market regulatory environment (e.g., SFC regulations, KYC/AML requirements)
• Proven ability to translate complex technical concepts into clear, concise, and compelling business language for various audiences
• Excellent presentation, communication and interpersonal skills
• Strong problem-solving abilities and a consultative approach, capable of addressing clients needs
• Self-motivated, proactive, and able to work independently as well as part of a team
• Excellent command in both written and spoken English and Chinese (including Cantonese and Mandarin)