Technical Communications Intern

Job Title: Technical Communications Intern

FLSA Status: Non-Exempt

Department: Engineering

Reports to: Technical Communications Manager

GENERAL DESCRIPTION / PURPOSE:

Work in the technical communications group supporting the creation of technical documentation for custom railroad maintenance equipment. Tasks include creating operator manuals, maintenance instructions, lockout / tagout manuals, and other technical communication materials.

ESSENTIAL JOB FUNCTIONS:

• Assists in authoring technical content under the direct guidance of another technical writer or engineer.
• Analyze technical specifications and performance data to develop clear and concise documentation.
• Collaborate with engineering to gather information and resolve documentation issues.
• Prepare outlines and illustrations to support technical documents.
• Perform duties and subtasks in area of discipline of low complexity for a project or projects.

REQUIRED QUALIFICATIONS:

Education: Pursuing Bachelor’s Degree in Technical Communication, Engineering, or a related field.

Experience: Achieved junior status or higher. The individual shall also have completed the "core" coursework for his/her chosen discipline.

Knowledge, Skills and Abilities:

• The individual will learn and abide by established practices and procedures to complete assignments.
• Ability and willingness to learn the necessary tools as required for area of discipline.
• Ability and willingness to learn application and integration design skills in area of discipline.
• This is an intern level position that requires close supervision with little to no independent work.

PREFERRED QUALIFICATIONS:

• Strong writing and editing skills
• Strong problem solving, communication, and analysis skills
• Ability to read and analyze engineering schematics
• Experience with AutoCAD or other 3D modeling software
• Experience with DITA or other component content management systems (CCMS)

WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office deskwork, requiring sitting, walking, using phone & computer
• May lift up to 30 lbs. occasionally
• Can tolerate variable and sometimes challenging conditions during visits or inspections of company equipment in a railroad environment.

Equal Opportunity Employer:

Loram is an Equal Opportunity Employer committed to fostering an inclusive, diverse, and respectful workplace. We make all employment decisions based on qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, national origin, veteran status, or any other characteristic protected by applicable laws in the countries where we operate, including the Equality Act 2010 in the UK, relevant U.S. federal, state, and local laws, Brazil’s anti-discrimination provisions under the Consolidation of Labor Laws (CLT) and Federal Constitution, India’s Equal Remuneration Act and Rights of Persons with Disabilities Act, Australia’s Fair Work Act 2009 and applicable state and territory legislation, and Canada’s human rights protections under the Canadian Human Rights Act and applicable provincial or territorial laws.

Benefits:

Benefits for this role include a comprehensive package with company-sponsored medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; wellness programs; basic life and AD&D insurance; voluntary life insurance; company paid short-term and long-term disability coverage; 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan; Employee Assistance Program (EAP); behavioral health support; and leaves of absence. Additional benefits include tuition reimbursement, payroll charity contributions, adoption assistance and optional plans such as legal, critical illness, and hospitalization.

Compensation:

Loram determines compensation based on factors such as skills, competencies, education, and/or experience. Certain positions may be eligible for an annual bonus and paid time off in addition to base compensation.