QA Specialist

About the role

As a QA specialist, your mission is to ensure the stability and consistency of product quality from machine - assembly to final audit. You are responsible for ensuring the timely delivery of high-quality products that meet customer, quality, and safety standards. Maintain quality standards for new and existing 3D card products and production processes. Act as a quality gatekeeper during production, ensuring that risks are assessed, semi-product and product are properly inspected to prevent defects and drive continuous improvement through customer complaint metrics.

Accountabilities

• In-Process Quality Assurance: Lead in-process audit activity to catch defects early and ensure conformance at production floor.

• Defect Identification and Containment Action:Prevent defective units from progressing by identifying, tagging, and recording issues during assembly operations, assure good 5S practice on production floor.

• Quality Control Supervision: Oversee QCs activity on the machine area, assembly area to ensure consistent inspection and effective rework handling.

• Final Product Quality Supervision: Lead final inspection teams and ensure compliance with standards before goods are shipped.

• Quality Team Capability Building: Build the capability of QC staff through targeted coaching, performance feedback, standardized training and evaluation program after training for current QCs, establish/ organize implement & follow onboarding program for new QCs

• Continuous Improvement - Customer Complain: handling Customer Complain KPI. Lead root cause investigations and drive corrective actions, report customer complaint trends and action proposals.

• Train Quality Awareness to onboarding employees. Support train semi-product and product standards for QC team and production use.

Qualifications

• Bachelor’s degree in Engineering, Technology, or a related field is preferred

• At least 2 years of experience in QA at Manufacturing Company, with familiarity in Control Plan, Quality Standard, BOM, traceability system such as QAD/ SAP/ ERP.

• Ability to use QC tools for analysis

• Language Skills: Good in English (written skill) and fluency in Vietnamese are a must, as we have to work with customer complaints.

• Communication Skills: Strong communication skills with internal teams and cross functional teams. Ability to negotiate and resolve arising issues efficiently.

• Problem-Solving Skills: Ability to handle unexpected situations, such as quality issues or urgent requirements.

• Personality: Proactive, flexible, able to work independently, and under pressure.