Job Title : Salesforce Technical Architect with Agentforce
Job Location : Edison, NJ
ROLE OVERVIEW
The FDSE partners with enterprise clients to design architect and deliver Salesforcenative solutions that drive measurable business outcomes Youll work directly with Csuite and technical stakeholders make highstakes decisions under uncertainty and own client success across discovery design delivery and adoption phases
This role balances technical depth with business acumen and stakeholder leadership Youll spend approximately 50 of your time designing solutions and solving technical problems 30 communicating strategy and managing stakeholders and 20 ensuring adoption and measuring outcomes
KEY RESPONSIBILITIES
Discovery Strategic AlignmentConduct deepdive discovery with executive business and IT stakeholders to uncover real pain points and quantify business impact cost savings revenue uplift risk reductionTranslate business problems into technical requirements while navigating organizational politics budgets and approval chainsBuild trust with skeptics CFO CIO compliance by addressing their specific concerns and acknowledging constraintsNavigate competing stakeholder interests and drive alignment toward a unified solution visionSolution Architecture Technical DesignDesign endtoend solutions across Salesforce clouds Sales Cloud Service Cloud Commerce Cloud Marketing CloudEngagement Data Cloud Agentforce and integrated platformsMake disciplined tradeoffs between speed quality cost and scope while protecting MVP scope against scope creepOwn data architecture decisions data models identity resolution data quality gates integration patterns and securitycompliance implications
Design phased roadmaps with clear gating criteria risk mitigations and stakeholder checkpointsIdentify expansion opportunities and position multiyear strategic roadmaps for upsell and client value growth
Delivery Leadership ExecutionLead delivery teams engineers data engineers admins through design build test and launch phasesMake highstakes decisions with incomplete information data quality gaps external dependencies resource constraints stakeholder changesIdentify technical risks early propose concrete mitigations establish gating criteria and escalate appropriatelyDrive user adoption by designing embedded experiences measuring KPIs iterating on feedback and building stakeholder confidenceStakeholder Communication Executive EngagementPresent technical strategy to nontechnical audiences Translate ROI impact for different stakeholders CFO language costrevenue CIO language riskgovernance sales leader language speedfrictionDeliver status updates escalation memos and risk communications with clarity and executive presenceListen deeply to stakeholder feedback and adapt approach without defensivenessMentor junior engineers and model technical excellence decisionmaking discipline and customer obsessionREQUIRED QUALIFICATIONS
Technical Experience
10 years of handson Salesforce experience Sales Cloud Service Cloud Marketing Cloud or Data CloudYouve shipped features configured data models integrated external systems and troubleshot production issuesDeep expertise in at least 2 of Sales Cloud architecture Service Cloud configuration Marketing Cloud EngagementData Cloud AgentforceEinstein Copilot Commerce Cloud or integration design APIs middleware ETL patternsProficiency with SQL and data modeling Comfortable with APIs and APIfirst architecture Can design pseudocode or explain data pipelines Software engineer background not required but technical fluency isFamiliarity with cloud infrastructure databases identity management and compliance frameworks Comfort asking smart questions about adjacent technologies AIML security governance