Service Technician, Frankfurt (m/f/d)

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. 

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.

We are looking for Service Technicians with extensive knowledge in diagnosing, maintaining, and repairing Battery Electric Vehicles (BEVs). Ideal candidates will demonstrate an "anything is possible" attitude and approach their work with drive and determination. You have a good track record working with BEVs, learn quickly, strive for perfection, and enjoy operating in a fast-paced environment, then we would like to hear from you.

The Role:

• Diagnosis, maintenance, and repair of Lucid Motors vehicles
• Demonstrate and impart learned technical skills and knowledge to others
• Working effectively with the appropriate software to properly and fully document all interactions with customer vehicles
• Maintaining a high level of knowledge of high voltage and general automotive electrical systems
• Communicate and collaborate efficiently with other service team members (e.g. consultants, managers, etc.)
• Follow the correct procedures for documenting repair orders

Requirements:

• Relevant professional experience
• Knowledge of high voltage systems, low voltage systems, and electric vehicle drives
• Ability to work on the go and support the mobile service team when needed
• Experience in repairing premium vehicles
• Creative problem-solving and quick thinking in a hectic, fast-paced environment
• Attention to detail and passion for positive customer experiences
• Ability to work remotely and support the mobile service team when needed
• Passion for sustainable means of transport and changing the automotive industry
• Ability to demonstrate and communicate learned technical skills and knowledge to others
• Excellent written and verbal communication skills
• Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software
• Must have a valid driver's license
• Fluent in German and English

Advantageous:

• Previous experience with the diagnosis and repair of electric vehicles
• Previous OEM Master Technician certification
• Training in the field of high voltage, airbags and air conditioning.

Lucid Motors is committed to maintaining a safe and trustworthy environment. As such, a background check may be required during the hiring process. This will be performed in line with European data protection laws, and candidates will be informed and asked to provide consent before the check is conducted.

Compensation& Benefits:  Lucid offers a comprehensive and competitive  benefits package  including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off.  Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.  

Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. 

Accessibility:  Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com.This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.

Candidate Data Privacy:  By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. 

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.