Strategic Account Director

Company overview

LucidLink is the file streaming platform for large-file workflows. We give teams and tools instant access to data in the cloud, so work starts right away, anywhere. No downloads, no syncing, no VPNs. What began as a faster way to open huge media files is now a platform spanning streaming from existing storage, on-site acceleration, web and mobile access, and a developer layer that connects agents to the filespace, all with zero-knowledge security and enterprise governance built in. More than 4,000 companies - including Spotify, EVS Engineering, BGE, Shopify, Widesth, COX, USA Today - and 100,000 users in over 150 countries stream more than 100 petabytes with LucidLink, and the Television Academy has recognized us with an Engineering, Science & Technology Emmy Award. Founded in 2016 by storage industry veterans, we are headquartered in San Francisco with an engineering office in Sofia, Bulgaria, and remote employees across North America, Europe and Australia.

Reasons to join LucidLink:

• Tackle big challenges: You’ll have the chance to solve complex, high-stakes problems that redefine how teams collaborate globally. By starting with the Media & Entertainment industry and expanding into data-intensive sectors, you’ll gain deep insight into cutting-edge technologies and play a role in shaping the future of global workflows.

• Values-led culture: Our values don’t just exist on paper-they guide every decision and interaction. You’ll thrive in an environment where integrity, innovation, and empathy are at the core of how we operate, empowering you to grow personally and professionally.

• Hypergrowth journey: Joining a company with rapid growth means unparalleled opportunities for advancement, learning, and being part of an exciting journey toward unicorn status. You’ll experience the adrenaline of startup speed combined with the satisfaction of building something truly impactful.

• Immediate impact: At LucidLink, your work will matter-immediately. You’ll be part of a tight-knit team of 230+ builders working at startup speed, where your ideas and actions will create tangible, exponential results that contribute to our collective success.

• Comprehensive benefits: We believe in investing in our people. With flexible PTO, a competitive salary, stock options, and full health coverage, you’ll feel supported both professionally and personally while enjoying a strong work-life balance.

Please note: applications will close automatically on September 22nd at midnight Pacific. You do not need to be in the first 100 applications to be hired at LucidLink. A human will review all applications so please use this time to read the job description in full and craft a thoughtful application. Incomplete submissions or those from popular auto-applier services may be rejected.

Contacting LucidLink employees or recruiters directly will not improve your odds of being selected for interview. Please help us focus our attention on reviewing resumes and responding to applicants in a timely manner.

About the role:

LucidLink is seeking an experienced Strategic Account Director who will be responsible for identifying new business opportunities, managing client relationships, and driving revenue growth for the company.

Our ideal candidate has a proven track record of closing 6 and 7 figure deals and is confident that they can reach a quota of $1.4M in ARR. Our Strategic Account Directors will work from a list of key named accounts with a clear, land-and-expand directive.

This is a fully remote role able to be located anywhere in the United States. Occasional travel for client meetings, trade shows, and team events will be required.

Key results for success as a Strategic Account Director at LucidLink:

• Build $300K+ in pipeline in each of your first two quarters

• Close $175K in your second quarter

• Close $350K+ per quarter from your 3rd quarter onwards

Role-specific competencies:

• Knowledge of business-to-business (B2B) SaaS selling with customer personas in Production, Marketing, and IT.

• The ability to leverage a sales technology stack that includes: Salesforce, ZoomInfo, Outreach, and more.

• Skilled at creating and executing effective and highly-personalized outreach campaigns

• Highly skilled at building strong, consultative relationships at the highest levels (C-Suite) of an organization.

• Consistent multi-threading of target accounts with strong, consultative relationships at various levels of the organization

• The ability to navigate complex closing processes that involve stakeholders in Legal, Procurement, InfoSec, etc

Requirements:

• Significant, recent experience in B2B SaaS sales, specifically in a closing role.

• Demonstrated success navigating large and complex enterprise customers.

• A track record of exceeding sales quotas. Please share you past attainment/results in your resume/CV or cover letter.

• Prior experience with a value-selling methodology. We practice MEDDPICC, but please include any methodologies used in your resume/CV or cover letter.

• Ability to travel 1-2 times per quarter for team building events, trade shows, and customer meetings.

Interview process:

The interview process for this role includes a mix of behavioral interviews with various team members and a role play with members of our Sales Leadership team. The full list of steps is included below:

• Initial interview w/LucidLink recruiter

• Hiring manager interview

• Cross-functional interviews

  • Skip Level Interview

  • People Team interview

• Business Plan Working Session

At LucidLink, AI fluency is a core professional competency. As part of our interview process, we'll explore how you currently use AI tools in your work and how you think about using them responsibly.