Retail Operations Executive

Position Purpose:

As the Retail Operations Executive, you will manage the sales and operation function of the business. Reporting to the Senior Channel Manager, you will be responsible for developing and analyzing market reports, sales reports and sales commission and incentive reports. You will lead and motivate the retail staffs across numerous counters within Malaysia.

Responsibilities:

• Build and achieve retail / counter sales with knowledge of sales trending, trade stock holdings and historical sales/targets. Tracking of daily counter sales.
• Build and maintain good working relationships with retailers and customers.
• To work closely with marketing team and execute activities at floor level to achieve brands’ objectives in wholesales & inventory.
• Ensure correct standard of merchandising at respective counters according to brands’ guidelines.
• Setting of retail and controlling trade stock holdings for each counter.
• Check on the counter POS system and MIM system.
• Monitor stock levels and stock movement and ensure availability of the stocks on each counter.
• Check and monitor the physical quantity of GWPs / sample / testers on each counter.
• Ensure that all BITAs are prepared and available on the selling floor on time.
• Monitor the counter maintenance and image.
• Responsible for the retail staff recruitment (sourcing, interviewing, hiring) and training.
• Manage retail staff disciplinary and operations.
• Prepare and monitor the retail staff work schedule.
• Encourage and build teamwork between retail staff to ensure everyone works and cooperate towards achieving brand goals.
• Involved in new product launches and related events.
• Responsible for market reports, sales reports and sales commission and incentive reports.

Requirements

• Have a tertiary qualification or equivalent combination of relevant working experience that will allow the successful performance of job expectations.
• At least 3 to 5 years working experience in the retail industry, prior experience in the beauty industry will be an added advantage.
• Have been in a retail supervisory experience and/or manage retail staff in the past or present.
• Proficient in MS Office Applications, especially MS Excel.
• Good written and verbal communication skills.
• Able to work under pressure with minimum supervision.
• Display initiative with a pleasant disposition.
• Willing and ready to travel.

Benefits

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

Championing Diversity, Equity and Inclusion

LUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law.

To explore other careers opportunities, visit our careers page . If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

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Note To Staffing Agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.