Site Reliability Engineer

Project description

We are looking for the best people to help create the next big thing in digital banking.

Reason to join us

• We offer the opportunity to work in a highly professional environment where you will work with high-level financial instruments
• We want you to be part of our success story and give you reasons to be proud of what you achieved as part of our fabulous team
• We give you the opportunity to develop yourself and evolve in your career via our fantastic technical, business-related or soft skills training
• We encourage creative-thinking in our great open-minded work environment. Frequently the relaxation rooms are the place where the most ambitions ideas are born.
• We are not just professional teams, we are also friends who have fun working together
• The team is made up of enthusiastic professionals who work in an international environment, learning new technologies as part of client`s businesses.

Responsibilities

• Our AFC team is responsible for protecting the bank from financial and reputational losses incurred by financial crimes by assessing, controlling and mitigating risks. Risk types related to Anti-Financial Crime are consolidated in a comprehensive and effective risk management framework that covers Anti-Money-Laundering, Sanctions & Embargoes, Anti-Bribery & Corruption as well as Anti-Fraud & Investigations.

  You will work as part of a cross-functional agile operational team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as a team activity, with a predisposition to open code, open discussion, and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. Our goal is to design and develop high-quality automation solutions to solve business problems/challenges via a combination of off-the-shelf and open-source technologies. You'll get the chance to work with experienced engineers across our enterprise with a chance to move across varying automation technologies of the future.

  From January 2026 mandatory office attendance - 3 days per week.

SKILLS

Must have

• Deep Observability Expertise (ideally New Relic APM, Infrastructure, Logs, Synthetics, NRQL, full-stack tracing).

  Google Cloud Platform (GCP) Monitoring Fundamentals (New Relic integration with GCP, native GCP monitoring, GCP resource hierarchy, IAM, networking).

  Reliability Engineering mindset focused on availability, resiliency, automation, observability, and continuous improvement.

  Ability to understand, define, and monitor Critical User Journeys (CUJs) effectively, bridging the gap between business requirements and technical implementation.

  Proficiency in building clear, intuitive, and actionable application support dashboards that cater to both technical and business stakeholders.

  Knowledge of SLI/SLO concepts and production stability best practices.

  Strong experience in L2/L3 Production Support, troubleshooting, root cause analysis, incident resolution, and problem management.

  Minimum 5 years of experience in supporting and maintaining mission-critical applications and platforms (99.9% uptime), preferably in a financial or banking environment.

  Understanding of Microservices architecture, APIs, and application integration patterns.

  Experience with monitoring and observability tools such as Splunk, Grafana, Geneos, or similar solutions. (While New Relic is primary, broader observability tool experience is valuable).

  Knowledge of CI/CD pipelines (e.g., Jenkins, GitHub Actions, Cloud Build) and deployment automation.

  Proficiency with GitHub for version control and collaborative development.

  Familiarity with cloud-native development and deployment practices on GCP.

  Strong analytical and problem-solving skills with the ability to work under pressure in production environments.

  Experience working with Oracle Databases and SQL.

  Understanding of middleware and messaging technologies (IBM MQ, JMS, Kafka, Solace is an advantage).

  Experience working within Agile delivery teams and collaborating effectively in virtual and cross-functional teams.

Nice to have

N/A