Manager, Inventory Planning - Sephora

WHO WE ARE

fresh is a global company headquartered in New York offering a full lifestyle line spanning skincare, lip care, bodycare, and fragrance in over a dozen countries. But we don’t just aspire to make the best products on the market; we want to be the best beauty brand to work for. We’ve created a warm, inspiring environment with world-class benefits that encourages our teams to dream big, because that’s how we got here.

Here at fresh, we intentionally foster a spirit of belonging. We celebrate our diversity and support every employee to feel welcomed, valued, respected, and heard. By embracing curiosity and collaboration, we recognize that our differences strengthen us.

MAIN JOB OBJECTIVE

Fresh is seeking a highly driven, analytical, and entrepreneurial supply planner to join our Business Planning team as Manager, Inventory Planning. Reporting into the Director of Key Accounts, the Manager, Inventory Planning will help drive continued growth by ensuring that our wholesale accounts have the right products, delivered at the right time, in the right quantities. The candidate will monitor, analyze, and present weekly sales data; monitor and analyze inventory levels including on-hand, in-transit, and on-order; and maintain, update, and improve inventory and demand forecasting models. The candidate will also own the entire product life cycle from end to end and develop strong, productive relationships with the planning teams at our Wholesale retail partners and gather their input to strengthen our planning processes and output. You will work cross-functionally with Key Accounts, Field Team, Marketing, Global Operations, Shared Services and Supply Chain to implement our inventory strategy.

JOB RESPONSIBILITIES

Inventory Management

• Responsible for effectively ensuring the right levels of inventory at Wholesale accounts to achieve sales targets while maintaining inventory goals for Sephora (US, Canada, Mexico) and Kohl’s
• Monitor and achieve targeted In Stock/Presence rates at wholesale accounts.
• Monitor and manage optimal inventory for each Channel(Brick and Mortar vs. Ecommerce)
• Effectively manage inventory levels by reviewing Inventory Turn, In Stocks, WOS, Sell Thru and sales trend and develop tactics to mitigate forecast fluctuations.
• Develop strong, productive relationships with our Wholesale Partners’ planning teams to gain insights and input to strengthen our planning processes, output, and overall retailer fill rate.
• Develop SKU Productivity analysis to maximize business and make recommendations to maximize trending categories while minimizing unproductive SKUs through RTVs.
• Manage RTV projection file, manage timely communication and execution of RTVs on discontinued SKUs with internal partners and with retail partners. Proactively turning off replenishment on high WOS SKUs to minimize EOL liability. Track dollars to budget.
• Develop Sales and Stock analysis to maximize business and make weekly recommendations to drive retail and gross sales. Identify geo-targeted opportunities.
• Communicate to NA retailers on new launch and limited life allocations, inventory related planning and strategy.

Planning and Forecasting

• Implement defined strategies, methodologies and best practices that ensure excellence in supply planning, inclusive of segmentation, safety stock, inventory analysis, predictive analytics, and scenario planning.
• Forecast sales and shipments for innovation and launches (pipe)
• Provide input into the Monthly Forecast Review (MFR) with Global Forecasting
• Partner closely with Key Accounts and Marketing to develop bottom-up shipment assumptions for promotions, secondary exposure and media.

Order Book Management

• Maintain NA Order Book Roll Up daily/weekly to ensure monthly shipment forecasts are achieved. Understand and communicate variances and partner with Key Account team to develop solutions to maximize opportunities and minimize risks
• Monitor gross sales and ensure monthly forecast accuracy.
• Communicate daily with Customer Service / Shared Services on order status and work with the DC Team to ensure orders are shipped timely and to achieve monthly shipment forecast. Generate Invoiced Evolution report beginning Week 2 of fiscal month.
• Manage and monitor key performance indicators including fulfilment rates (90% target) and consumer service metrics
• Partner with Global Supply to ensure that inventory is available to support orders.
• Develop process to ensure shipping chargebacks are minimized and develop steps to course mitigate risk.

Reporting

• Maintain weekly and monthly sales and inventory reports to support analysis, solutions and forecasting
• Conduct other ad hoc analyses as needed and build new tools and models.

What you will learn in the first 6 months:

• Develop strong cross functional relationships across finance, key accounts, field team and with retail planning partners
• Partner with Key Accounts team to accurately forecast and achieve monthly shipment forecast
• Partner with Marketing, Account Management and VM to identify deletes and maintain the RTV projection file based on this

What you will achieve in 12 months:

• Develop and ensure high service level targets across all retailers and channels
• Partner with retail planning teams to identify geo-targeted opportunities while developing solutions to minimize liabilities

Physical Requirements:

• Must be able to remain in a stationary position on average of 7.5 hours/day.
• Light to moderate lifting may be required.
• While performing the duties of this job, the employee may be regularly required to stand, sit, reach, stoop, kneel, and operate a computer, telephone, and keyboard.

PROFILE

• Bachelor’s Degree required in a related field such as Business Administration or Finance
• 5+ years of experience in Merchandise Planning, Buying, Retail Planning, Inventory Management and/or Allocation
• Strong business acumen and financial aptitude who is commercially astute and profit-driven
• Strong reporting and analytical skills with understanding of Retail Math.
• Expert in Microsoft Excel (with proficiency in lookups, pivot tables, links), and knowledge of data warehouse orchestration and demonstrated experience with retail analytics data models
• Excited to learn new skills. Passionate about analyzing data and building tools to solve business problems.
• Experience with weekly/monthly SKU-level assortment planning is highly recommended.
• Strong attention to detail, results focused
• Excellent communication and interpersonal skills
• Multifunctional with strong organizational skills and attention to detail
• Is Consumer Obsessed - identifies emerging niches concepts and strategic opportunities for the company
• Effective time management skills required.
• Natural curiosity to explore and find opportunities or solutions
• Ability to work independently and be flexible to changing priorities in a fast-paced environment
• Strong sense of ownership and determination to get things done.
• The ideal candidate will align with the brand by bringing creative thinking and innovation to help drive profitable business decisions.

WHAT WE OFFER YOU

Training & Development and Culture

• Fresh and LVMH Sponsored Trainings and Workshops for Personal and Professional Development
• Opportunities for networking and building relationships with LVMH Community and Network
• Opportunities to join internal communities: DEIB Council, Sustainability Champions, LVMH Employee Resource Groups

Mental Health Support

• Free professional consultation, referrals and counseling through the Employee Assistance Program (EAP)
• Free 24/7 confidential mental health support

Paid Time Off and Flexibility

• Comprehensive paid time off inclusive of Floating Holidays and Summer Fridays

Fertility and Family Planning

• Fertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatment
• Paid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibility
• Travel & lodging for those who can’t access care
• Back-up dependent Care and Tutoring

Fresh and LVMH ‘Perks’ and Discounts

• Fresh In-Store Discounts and Gratis
• LVMH Group Friends and Family Sales across all divisions within LVMH: Wines and Spirits, Watches and Jewelry, Perfumes and Cosmetics, Fashion and Leather Goods, etc.
• Pre-Tax Commuter Benefits through Wage Works
• Additional Health Club Discounts, Sporting/Entertainment Ticket Discounts, Insurance Discounts (Pet, renters, home)

Health Care

• Medical, dental and vision

Retirement and Additional Benefits

• 401k with Company Match + Additional Employer Contribution at eligibility

Fresh provides equal employment opportunities to all employees and applicants without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, sexual orientation, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. We are committed to fostering a professional work environment free from discrimination and harassment, including discrimination and harassment based on all protected categories.

The salary range for this role is $90,000 - $120,000 USD.

This role is based in New York City.