IT Manager

The IT Manager leads the delivery of IT Services, infrastructure, cybersecurity and OT coordination across the operation, ensuring reliable, secure and efficient technological support for site personnel and corporate functions. The role is responsible for maintaining high availability of critical IT and OT systems and ensuring technology services are aligned with business needs and corporate standards.

The position oversees service desk, infrastructure, network and security, cloud platforms and digital mine systems, while owning the information Security Management System (ISMS) and providing governance over data management and technology controls. The role also supports effective decision-making through oversight of technology risk, compliance and service performance.

Working closely with site leadership, corporate technology teams and external vendors, the IT Manager provides leadership to strengthen service delivery, maintain governance discipline and drive continuous improvement in technology capability across Lydian Armenia.

• Lead daily IT operations across service desk, infrastructure, network, cybersecurity and IT-related OT support.
• Ensure incidents and service requests are resolved within agreed service levels and drive continuous service improvement.
• Maintain the availability, performance, integrity and lifecycle management of IT systems, networks, server room infrastructure, cloud platforms and end-user computing.
• Manage hybrid cloud environments including Azure and Microsoft 365 and maintain key technology standards and registers.
• Maintain system patching, upgrades, endpoint protection and other core operational security controls.
• Own and maintain the ISMS and implement cybersecurity controls aligned with ISO 27001 principles.
• Enforce access management, data protection and security governance controls.
• Support secure OT operations through oversight of IT-side OT architecture, patching, antivirus and key security control reviews.
• Lead and deliver IT and technology improvement projects in line with site and business priorities.
• Participate in audits, risk assessments, incident response and the management of IT and information security risks.
• Manage IT vendors, service providers, contracts, third-party security requirements and technology purchasing within approved authority.
• Control the IT budget and drive cost-effective delivery of technology services.
• Lead, coach and develop the site IT team.
• Act as the key interface between site operations, corporate technology teams, vendors and the IT steering committee.
• Supports data governance and maintain IT, OT and digital policies, procedures, registers etc.

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Master's degree is preferred.
• Minimum 7+ years of progressive IT experience, including at least 2 years in leadership role.
• Experience in mining, industrial, or other operational environments preferred.
• Strong knowledge of IT infrastructure, networks, servers, cloud platforms, and end-user systems.
• Exposure to OT, SCADA, or industrial control environments preferred.
• Experience with Microsoft technologies including Azure and Microsoft 365.
• Knowledge of IT service management, cybersecurity frameworks, and information security practices.
• Understanding of IT governance, data protection, and information lifecycle management.
• Strong leadership, communication, stakeholder engagement, and problem-solving skills.
• Proven project delivery and vendor management capability
• English proficiency is mandatory

✅ The position is on-site in Vayk, Armenia.
✅ The company covers transportation expenses or provides transportation to and from the workplace by company buses.
✅ The company provides accommodation and 3 meals per day.

Interested candidates are kindly requested to send their CV via staff.am portal or directly to [email protected], indicating the position title in the email subject line.